Labor Day Sale: 30% off · Code LABOR30

2020 Audi Q5 Service and Repair Manual

Regular price $40.99 USD
Covers all 2020 Q5 trims — Premium Sport Utility 4-Door, Titanium Premium Sport Utility 4-Door, Select Sport Utility 4-Door +5 more ·
Digital manual — nothing ships
Matched to your exact vehicle
Money-back guarantee, pay once
4.7 · Trusted by 14,000+ mechanics & DIYers
Buy 2+ manuals, save 20% Discount applied automatically at checkout
20% off
A
FactoryManual
Anonymous

Where were wiring diagrams?

A
FactoryManual
Anonymous

Very difficult to navigate seems like similar information is in several random locations

A
FactoryManual
Anonymous

All other content is as promised

A
FactoryManual
Anonymous

Very hard to navigate. Could not even find a index

T
FactoryManual
TERRY MUICH

The download I received was a complete waste of my money. Was not even close to what it was represented as. I thought I was getting a proper service repair manual. What I got was a collection of service bulletins. I sent an email to your company right after I looked through it requesting my money back. Have yet to hear a response. Terry Muich

R
FactoryManual
Ricky Coley

Not a hard copy manual and the file is to big too load on my computer.

J
FactoryManual
John Puzak

I'm trying to download the manual to my laptop. Can't get a table of contents on my phone. Might have a better review the

After directions from from factory manuals,
I downloaded Adobe Acrobat-working great. Great customer service!!!

R
FactoryManual
Richard Musser

easy

D
FactoryManual
Donald Folmar

More detailed than I thought, still trying to navigate through it, not what I thought it would be, thought it would be more like the Haynes manual.

N
FactoryManual
Nathaniel Footman Jr

Delivery via wifi great.

A
FactoryManual
Anonymous

Great

D
FactoryManual
David Bacon

It was much larger than i expected. 5 documents at 12k pages each. Its not something ill actually be able read but its easy enough to find what you need..
The Ford F250 manual is much easier to navigate at just over 8000 pages.
If i spend the money for Adobe Acrobat Professional ill be able to break it down into manageable bits.
Both manuals area great value for the money.

S
FactoryManual
Susanne Dubois

Manual ok. Very hard to find info pertaining to my vehicle

M
FactoryManual
Mark Stypinski

Easy to use and great to look up tech specs.

S
FactoryManual
Stuart Clancy

Easy to find the exact manual for your vehicle, great directions for the download process for the less than savvy internet users.

D
FactoryManual
Daniel Arvola

The manual is awesome!

A
FactoryManual
Anonymous

Pretty good manual, bookmarking could be a little better

T
FactoryManual
Thomas Downs

I am unable to open the manual. I guess I didn't process something right.

S
FactoryManual
Stanislav Bilev

Got the manual almost immediately.

A
FactoryManual
Anonymous

I need a printed 2015 Ford Taurus 3.5 engine repair manual either Chilton or Haynes

J
FactoryManual
James Foley

Excellent. Now I can actually start working on my cars again with confidence. YouTube videos really are inadequate.

M
FactoryManual
Mark Schultz

Schematics were not high resolution making the markings and names difficult to read when zoomed in. Improvement is needed. Otherwise it is a good document.

S
FactoryManual
Scott Martin

Vary easy

W
FactoryManual
Werner A Wozniak

Very satisfied with my purchase. Has all clear details and fixes like the oem factory manual have. Thanks and God bless you.

A
FactoryManual
Anonymous

.

A
FactoryManual
Anonymous

Finding and ordering the manual for my vehicle was very easy

M
FactoryManual
Michael Willis

I wasn’t sure why I needed this to be a PDF, but it was apparent once I got it. It includes what would be thousands of pages if it were in print. The links take you to wherever you need to go in the text.

A
FactoryManual
Anonymous

I didn’t realize I would have a link in an email to click to get another email with another link to download.

D
FactoryManual
David Sims

would rather have a maintenance manual. have a parts manual from parts vu company. only difference is that your parts manual has all together whereas the parts vu had to download the differsections individually.

J
FactoryManual
Jack Larkin

Our original order was supposed to be for our 2014 Subaru Outback, yet the manual came up as Forester. We did have to purchase a new manual in order for them to send us the correct manual. We hope it will help us repair our Subaru.

T
FactoryManual
Tim Vaclav

Quick and easy

A
FactoryManual
Anonymous

Item as described quick delivery

This manual is built specifically for the 2020 Audi Q5 with the 2.0L l4 GAS Turbocharged engine (engine code DJYA), so the specifications, torque values and repair sequences inside match what Audi actually published for this year and configuration rather than a generic Q5 reference.

Engines covered

  • 2.0L inline-four (121 cu in) — DOHC, turbocharged, gasoline

Body styles covered

  • 4-door sport utility

Trims covered

  • Dynamic
  • Elite
  • Komfort
  • Premium
  • Premium Plus
  • Prestige
  • Progressiv
  • S Line
  • Security
  • Select
  • Technik
  • Titanium Premium
  • Titanium Premium Plus
  • Titanium Prestige

Known issues on the 2020 Q5. Six recalls are on federal record for this model year. Rear axle misalignment tied to an earlier repair campaign can cause premature or uneven tire wear, raising crash risk. A gateway control module can shut down after liquid intrusion from a rear-seat spill or a body seam, suddenly reducing engine power. A broken lock nut on the rear trailing arm can misalign the rear axle and cause a loss of control. A seat backrest adjuster may not have been welded properly, reducing occupant restraint in a rear-end crash. The rear wheel arch cover trim can loosen and detach, becoming a road hazard. And an industrial 220V/240V home charging setup can overheat the outlet or charging cable, increasing fire risk. Owners have filed 24 complaints for the year, and no technical service bulletins are logged. The factory diagnostic and repair procedures behind each of those systems are here.

From a gateway module fault to a rear axle or seat frame inspection, it keeps you on the OEM procedure and the correct specification for your specific 2020 Q5.

NHTSA #22V03400026/01/2022Component: TIRES

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabrio

Consequence

Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy

Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owner

NHTSA #21V94700008/12/2021Component: ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow li

Consequence

A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Remedy

Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may con

NHTSA #21V29500026/04/2021Component: SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 se

Consequence

A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Remedy

Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253

NHTSA #20V50500026/08/2020Component: SEATS

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not h

Consequence

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Remedy

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may co

NHTSA #19V73700016/10/2019Component: STRUCTURE:BODY

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.

Consequence

The detached trim may become a road hazard, increasing the risk of crash.

Remedy

Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi cus

NHTSA #23V84200013/12/2023Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When usi

Consequence

An overheated outlet or charging cable can increase the risk of a fire.

Remedy

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable

TSB #11035854

This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.

TSB #11035829

This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.

TSB #11035828

This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.

TSB #11035818

This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.

TSB #11035810

This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.

TSB #11035809

This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.

TSB #11034728

This bulletin provides informaiton when the engine is not running smoothly, misfiring.

TSB #11034711

This bulletin provides informaiton when there are function issues in vehicles equipped with connectivity box low.

Showing the 8 most recent of 1007 technical service bulletins on file with NHTSA.

05/22/2024Component: UNKNOWN OR OTHER,VEHICLE SPEED CONTROLCrash reported1 injured

Subject: Formal Complaint Regarding Vehicle Safety Issue with 2020 Audi Q5 Dear National Highway Traffic Safety Administration, I am writing to formally file a complaint regarding a critical safety

01/09/2023Component: VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCECrash reported1 injured

Incident occurred as I was waiting third in line to add fuel to my Audi. Usually when I am in a long wait I put my vehicle in neutral and to move forward then I have to put my foot on brake to change

12/09/2025Component: UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCECrash reported

Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very di

06/15/2021Component: ENGINEFire reported1 injured

On July 14, 2020, my daughter and I drove my leased Audi Q5 to Cari’s sister’s home. As I pulled in the driveway, and before I turned off the vehicle and exited the car, smoke began to billow from the

11/30/2021Component: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

Gateway control modular failure. At dealer currently. We took pictures. Multiple reports of the exact same thing on Audi forums online. Audi confirmed same issue. While driving car it suddenly sto

11/26/2023Component: ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

We were driving today at around 11:30am and all of a sudden the “Audi Presense” light came on at the same time the car brakes abruptly slowed down the car for about 5 seconds or so and then released.

11/13/2025Component: POWER TRAIN

Purchased a 2020 Audi Q5 sold as-is. Within 30 days, the transmission malfunctioned and the vehicle lost power. A dealer estimated repairs would cost around $27,000. This sudden loss of drive ability

11/01/2024Component: WHEELS

My dealership informed me that my tires were feathering at the edges and wearing unevenly. I found information that there was a recall for this problem. There was a recall (4215) that stated there wa

Showing the 8 most serious of 24 complaints filed with NHTSA.

Other Years of the Audi Q5

More Audi Models