2020 Audi Q5 Service and Repair Manual
This manual is built specifically for the 2020 Audi Q5 with the 2.0L l4 GAS Turbocharged engine (engine code DJYA), so the specifications, torque values and repair sequences inside match what Audi actually published for this year and configuration rather than a generic Q5 reference.
Engines covered
- 2.0L inline-four (121 cu in) — DOHC, turbocharged, gasoline
Body styles covered
- 4-door sport utility
Trims covered
- Dynamic
- Elite
- Komfort
- Premium
- Premium Plus
- Prestige
- Progressiv
- S Line
- Security
- Select
- Technik
- Titanium Premium
- Titanium Premium Plus
- Titanium Prestige
Known issues on the 2020 Q5. Six recalls are on federal record for this model year. Rear axle misalignment tied to an earlier repair campaign can cause premature or uneven tire wear, raising crash risk. A gateway control module can shut down after liquid intrusion from a rear-seat spill or a body seam, suddenly reducing engine power. A broken lock nut on the rear trailing arm can misalign the rear axle and cause a loss of control. A seat backrest adjuster may not have been welded properly, reducing occupant restraint in a rear-end crash. The rear wheel arch cover trim can loosen and detach, becoming a road hazard. And an industrial 220V/240V home charging setup can overheat the outlet or charging cable, increasing fire risk. Owners have filed 24 complaints for the year, and no technical service bulletins are logged. The factory diagnostic and repair procedures behind each of those systems are here.
From a gateway module fault to a rear axle or seat frame inspection, it keeps you on the OEM procedure and the correct specification for your specific 2020 Q5.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabrio
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owner
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow li
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may con
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 se
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not h
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may co
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
The detached trim may become a road hazard, increasing the risk of crash.
Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi cus
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When usi
An overheated outlet or charging cable can increase the risk of a fire.
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable
This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.
This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.
This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.
This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.
This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.
This bulletin provides informaiton when the engine is not running smoothly, misfiring.
This bulletin provides informaiton when there are function issues in vehicles equipped with connectivity box low.
Showing the 8 most recent of 1007 technical service bulletins on file with NHTSA.
Subject: Formal Complaint Regarding Vehicle Safety Issue with 2020 Audi Q5 Dear National Highway Traffic Safety Administration, I am writing to formally file a complaint regarding a critical safety
Incident occurred as I was waiting third in line to add fuel to my Audi. Usually when I am in a long wait I put my vehicle in neutral and to move forward then I have to put my foot on brake to change
Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very di
On July 14, 2020, my daughter and I drove my leased Audi Q5 to Cari’s sister’s home. As I pulled in the driveway, and before I turned off the vehicle and exited the car, smoke began to billow from the
Gateway control modular failure. At dealer currently. We took pictures. Multiple reports of the exact same thing on Audi forums online. Audi confirmed same issue. While driving car it suddenly sto
We were driving today at around 11:30am and all of a sudden the “Audi Presense” light came on at the same time the car brakes abruptly slowed down the car for about 5 seconds or so and then released.
Purchased a 2020 Audi Q5 sold as-is. Within 30 days, the transmission malfunctioned and the vehicle lost power. A dealer estimated repairs would cost around $27,000. This sudden loss of drive ability
My dealership informed me that my tires were feathering at the edges and wearing unevenly. I found information that there was a recall for this problem. There was a recall (4215) that stated there wa
Showing the 8 most serious of 24 complaints filed with NHTSA.
