2021 Jeep Cherokee Service and Repair Manual

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Covers all 2021 Cherokee trims — 80th Anniversary Sport Utility 4-Door, Trailhawk Elite Sport Utility 4-Door, High Altitude Sport Utility 4-Door +5 more ·
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This factory service and repair manual is matched to the 2021 Jeep Cherokee specifically, so the specifications and procedures line up with your exact engine and trim rather than a generic range. It covers all three engines and all eleven trims built that year.

Engines

  • 2.0L I4 turbo — 122 cu in, DOHC
  • 2.4L I4 — 144 cu in, SOHC
  • 3.2L V6 — 198 cu in, DOHC

Trims

  • 80th Anniversary
  • Altitude
  • High Altitude
  • Latitude
  • Latitude Lux
  • Latitude Plus
  • Limited
  • North
  • Sport
  • Trailhawk
  • Trailhawk Elite

Known issues on the 2021 Cherokee. Three recalls are on federal record for this model year: a front lower control arm that can fracture while driving and cause a loss of steering control, a failed power transfer unit (PTU) that can cause a loss of drive power or vehicle rollaway, and a transmission fluid leak from the automatic transmission cooler hoses and fittings that increases the risk of a fire. Owners have logged 184 complaints and Jeep has issued 255 technical service bulletins for the year. This manual carries the factory diagnostic and repair procedures for each of those systems.

From a routine service interval to a control-module reflash or a hard-to-trace wiring fault, it keeps you on the OEM procedure and the correct specification for your specific 2021 Cherokee.

NHTSA #20V65700027/10/2020Component: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.

Consequence

A front lower control arm fracture while driving may result in a loss of steering control, increasin

Remedy

Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them

NHTSA #26V29000007/05/2026Component: POWER TRAIN

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence

A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash

Remedy

The remedy is currently under development. Interim owner notification letters explaining the safety

NHTSA #21V31000004/05/2021Component: POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.

Consequence

A transmission fluid leak increases the risk of a fire.

Remedy

Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed

TSB #11031688

Door Latch, Handle And Ajar Additional Service Information.

TSB #11031423

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned

TSB #11030269

Backup Camera Poor Image Quality Inspection

TSB #11030229

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0111-00 - In

TSB #11030150

If replacing $8474412A$ with $8474413A$ version, verify vehicle is proxied and configured properly. The 4412 part does not have RSD (SXM) capability. The 4413 part has RSD (SXM) capability and will not have an antenna connected. If replacem

TSB #11030035

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

TSB #11029670

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned

TSB #11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Showing the 8 most recent of 255 technical service bulletins on file with NHTSA.

20211029Component: AIR BAGSCrash reportedFire reported1 injured

The contact rented a 2021 Jeep Cherokee Latitude. The contact stated while driving approximately 70mph when the contact lost control of the vehicle and experienced a head-on collision to the front end

20211029Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCHCrash reportedFire reported1 injured

The contact rented a 2021 Jeep Cherokee Latitude. The contact stated while driving approximately 70mph when the contact lost control of the vehicle and experienced a head-on collision to the front end

20230324Component: AIR BAGSCrash reported2 injured

Was driving down hwy and vehicle pulled out directly in front of me. Nothing i could do but hit the brakes. Severe front end damage done to my 2021 Jeep Cherokee. Airbags did not deploy. There were in

20230105Component: AIR BAGSCrash reported2 injured

The contact owns a 2021 Jeep Cherokee. The contact stated while driving approximately 30 mph and crossing an intersection, he crashed into another vehicle head-on. The contact stated the air bags did

20230105Component: SEAT BELTSCrash reported2 injured

The contact owns a 2021 Jeep Cherokee. The contact stated while driving approximately 30 mph and crossing an intersection, he crashed into another vehicle head-on. The contact stated the air bags did

Showing the 5 most serious of 184 complaints filed with NHTSA.

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