2014 Jeep Cherokee Service and Repair Manual

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Covers all 2014 Cherokee trims — Limited Sport Utility 4-Door, Latitude Sport Utility 4-Door, Limited Premium Sport Utility 4-Door +4 more ·
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This service and repair manual is for the 2014 Jeep Cherokee specifically — both of its engines and all seven trims, matched to your exact engine and trim.

Engines

  • 2.4L I4 — 144 cu in, SOHC
  • 3.2L V6 — 198 cu in, DOHC

Trims

  • Altitude
  • Latitude
  • Limited
  • Limited Premium
  • North
  • Sport
  • Trailhawk

Known issues on the 2014 Cherokee. Five recalls are on federal record for this model year: two separate cases of the automatic transmission unexpectedly shifting to neutral and losing drive (crash risk), a driveline differential that can lose drive without prior warning and cause a crash, a rear-compartment wiring fault that can start a fire whether parked or driving, and loose seat fasteners that may let a seat move and injure the occupants. Owners have filed 3,947 complaints and Jeep has issued 272 technical service bulletins for the year.

NHTSA #19V44700013/06/2019Component: POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift th

Consequence

An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

Remedy

Chrysler will notify owners, and dealers will update the transmission software, free of charge. The

NHTSA #16V52900012/07/2016Component: POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmiss

Consequence

If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Remedy

Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmissi

NHTSA #20V34300011/06/2020Component: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differe

Consequence

A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can ca

Remedy

FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle

NHTSA #23V33800011/05/2023Component: ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignit

Consequence

A fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. De

NHTSA #16V59000010/08/2016Component: SEATS

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not hav

Consequence

Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in

Remedy

Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The r

TSB #11030035

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

TSB #11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

TSB #11026812

Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.

TSB #11023612

SWITCH - CLUTCH STARTER INTERLOCK & MASTER CYLINDER ASSEMBLY - CLUTCH

TSB #11022027

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

TSB #11022026

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

TSB #11022012

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

TSB #11022011

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

Showing the 8 most recent of 272 technical service bulletins on file with NHTSA.

20160201Component: ELECTRICAL SYSTEMCrash reportedFire reported1 injured

TL* THE CONTACT OWNED A 2014 JEEP CHEROKEE. WHILE DRIVING THE VEHICLE AT AN UNKNOWN SPEED, THE VEHICLE VEERED TO THE LEFT WHEN THE CONTACT TURNED THE STEERING WHEEL TO THE RIGHT. AS A RESULT, THE VEH

20160201Component: STEERINGCrash reportedFire reported1 injured

TL* THE CONTACT OWNED A 2014 JEEP CHEROKEE. WHILE DRIVING THE VEHICLE AT AN UNKNOWN SPEED, THE VEHICLE VEERED TO THE LEFT WHEN THE CONTACT TURNED THE STEERING WHEEL TO THE RIGHT. AS A RESULT, THE VEH

20180913Component: AIR BAGSCrash reported3 injured

MY DAUGHTER WAS STOPPED AT A TRAFFIC LIGHT AND A CAR HIT THE TRUCK BEHIND HER AND PUSHED IT INTO HER AND PUSHED HER INTO THE CAR IN FRONT OF HER. SHE SEEN THE CAR COMING AND NOT STOPPING SO SHE HIT TH

20200926Component: VEHICLE SPEED CONTROLCrash reported2 injured

MY FIANCE AND I WERE INVOLVED IN A CAR ACCIDENT WITH A PARKED RV MY FIANCE WAS DRIVING TOWARDS THE TRAFFIC LIGHT WHEN OUT OF NO WHERE THE CAR SHIFTED GOING FORWARD AND CAUSING US TO CRASH AGAINST THE

20200420Component: AIR BAGSCrash reported2 injured

DRIVING IN THE FREEWAY AND HAVE AN ACCIDENT DUE TO THE MALFUNCTIONING FRONT COLLISION WARNING AND THE NOT WORKING SENSORS

Showing the 5 most serious of 3947 complaints filed with NHTSA.

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