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2019 Jeep Cherokee Service and Repair Manual

Regular price $49.99 USD
Covers all 2019 Cherokee trims — Trailhawk Elite Sport Utility 4-Door, High Altitude Sport Utility 4-Door, Limited Sport Utility 4-Door +6 more ·
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Matched to your exact vehicle
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FactoryManual
Anonymous

Where were wiring diagrams?

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FactoryManual
Anonymous

Very difficult to navigate seems like similar information is in several random locations

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FactoryManual
Anonymous

All other content is as promised

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FactoryManual
Anonymous

Very hard to navigate. Could not even find a index

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FactoryManual
TERRY MUICH

The download I received was a complete waste of my money. Was not even close to what it was represented as. I thought I was getting a proper service repair manual. What I got was a collection of service bulletins. I sent an email to your company right after I looked through it requesting my money back. Have yet to hear a response. Terry Muich

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FactoryManual
Ricky Coley

Not a hard copy manual and the file is to big too load on my computer.

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FactoryManual
John Puzak

I'm trying to download the manual to my laptop. Can't get a table of contents on my phone. Might have a better review the

After directions from from factory manuals,
I downloaded Adobe Acrobat-working great. Great customer service!!!

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FactoryManual
Richard Musser

easy

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FactoryManual
Donald Folmar

More detailed than I thought, still trying to navigate through it, not what I thought it would be, thought it would be more like the Haynes manual.

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FactoryManual
Nathaniel Footman Jr

Delivery via wifi great.

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FactoryManual
Anonymous

Great

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FactoryManual
David Bacon

It was much larger than i expected. 5 documents at 12k pages each. Its not something ill actually be able read but its easy enough to find what you need..
The Ford F250 manual is much easier to navigate at just over 8000 pages.
If i spend the money for Adobe Acrobat Professional ill be able to break it down into manageable bits.
Both manuals area great value for the money.

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FactoryManual
Susanne Dubois

Manual ok. Very hard to find info pertaining to my vehicle

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FactoryManual
Mark Stypinski

Easy to use and great to look up tech specs.

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FactoryManual
Stuart Clancy

Easy to find the exact manual for your vehicle, great directions for the download process for the less than savvy internet users.

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FactoryManual
Daniel Arvola

The manual is awesome!

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FactoryManual
Anonymous

Pretty good manual, bookmarking could be a little better

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FactoryManual
Thomas Downs

I am unable to open the manual. I guess I didn't process something right.

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FactoryManual
Stanislav Bilev

Got the manual almost immediately.

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FactoryManual
Anonymous

I need a printed 2015 Ford Taurus 3.5 engine repair manual either Chilton or Haynes

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FactoryManual
James Foley

Excellent. Now I can actually start working on my cars again with confidence. YouTube videos really are inadequate.

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FactoryManual
Mark Schultz

Schematics were not high resolution making the markings and names difficult to read when zoomed in. Improvement is needed. Otherwise it is a good document.

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FactoryManual
Scott Martin

Vary easy

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FactoryManual
Werner A Wozniak

Very satisfied with my purchase. Has all clear details and fixes like the oem factory manual have. Thanks and God bless you.

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FactoryManual
Anonymous

.

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FactoryManual
Anonymous

Finding and ordering the manual for my vehicle was very easy

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FactoryManual
Michael Willis

I wasn’t sure why I needed this to be a PDF, but it was apparent once I got it. It includes what would be thousands of pages if it were in print. The links take you to wherever you need to go in the text.

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FactoryManual
Anonymous

I didn’t realize I would have a link in an email to click to get another email with another link to download.

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FactoryManual
David Sims

would rather have a maintenance manual. have a parts manual from parts vu company. only difference is that your parts manual has all together whereas the parts vu had to download the differsections individually.

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FactoryManual
Jack Larkin

Our original order was supposed to be for our 2014 Subaru Outback, yet the manual came up as Forester. We did have to purchase a new manual in order for them to send us the correct manual. We hope it will help us repair our Subaru.

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FactoryManual
Tim Vaclav

Quick and easy

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FactoryManual
Anonymous

Item as described quick delivery

The 2019 Jeep Cherokee factory service and repair manual is built for this model year and matched to your exact 2019 Cherokee, so the specifications and procedure sequences are correct for your engine and trim — across all three engines and all ten trims listed below.

Engines

  • 2.0L I4 turbo — 122 cu in, DOHC
  • 2.4L I4 — 144 cu in, SOHC
  • 3.2L V6 — 198 cu in, DOHC

Trims

  • Altitude
  • High Altitude
  • Latitude
  • Latitude Plus
  • Limited
  • North
  • Overland
  • Sport
  • Trailhawk
  • Trailhawk Elite

Known issues on the 2019 Cherokee. Eight recalls are on federal record for this model year: a steering rack fault that can cause a loss of steering control; seats that may move in a crash and increase the risk of injury; an automatic transmission weld that can fail and leave the vehicle unable to move; an instrument cluster that may not activate its warning chimes, messages, and gauges; air bags that may fail to properly detect a crash and deploy improperly; a brake caliper condition that reduces braking performance; front underhood wiring that can cause a vehicle stall; and a failed power transfer unit (PTU) that can cause a loss of drive power or vehicle rollaway. Owners have filed 2,333 complaints and Jeep has issued 372 technical service bulletins for the year. This manual carries the factory diagnostic and repair procedures for each of those systems.

From a routine service interval to a control-module reflash or a hard-to-trace wiring fault, it keeps you on the OEM procedure and the correct specification for your specific 2019 Cherokee.

NHTSA #18V91700020/12/2018Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Consequence

Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

Remedy

Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

NHTSA #18V49200026/07/2018Component: POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Consequence

If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

NHTSA #18V73900019/10/2018Component: POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

Consequence

A vehicle stall can increase the risk of crash.

Remedy

Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

NHTSA #19V44900013/06/2019Component: AIR BAGS

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

Consequence

In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

Remedy

Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

NHTSA #19V63700029/08/2019Component: STEERING:RACK AND PINION:RACK

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence

A loss of steering control increases the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

NHTSA #18V34400025/05/2018Component: ENGINE AND ENGINE COOLING:ENGINE

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

Consequence

Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

NHTSA #19V24800028/03/2019Component: SEATS

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Consequence

In the event of a crash, the seat may move, increasing the risk of injury.

Remedy

Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

NHTSA #18V52400009/08/2018Component: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence

A vehicle stall can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

NHTSA #18V52300009/08/2018Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence

A reduction of braking performance can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

NHTSA #25V01100029/04/2025Component: POWER TRAIN

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Consequence

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy

Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

NHTSA #26V29000007/05/2026Component: POWER TRAIN

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence

A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy

The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

TSB #11035039

Stop/Start Illuminated, 0x22 During Fork Wear Routine Technicians may experience the following: SYMPTOM: Negative response 0X22 after Recall 01C flash triggers one or more communication codes with controllers.

TSB #11035038

Unable to Complete 01C Recall Drive Cycle C14A7-97 Active Technicians may experience the following: SYMPTOM: After performing Recall 01C, the vehicle may get a 'Service AWD' message on the EVIC.

TSB #11034385

Backup Camera Poor Image Quality Inspection

TSB #11031688

Door Latch, Handle And Ajar Additional Service Information.

TSB #11031423

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned

TSB #11031348

(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)

TSB #11031347

(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)

TSB #11031343

D-26-10 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)

Showing the 8 most recent of 407 technical service bulletins on file with NHTSA.

11/03/2023Component: STEERING,SERVICE BRAKES,ENGINECrash reportedFire reported1 injured

I was involved in a single vehicle accident at 5 am on October 5, 2023 on a rural road in Deland, Florida. I was on an unfamiliar road with a sharp curve and as I was trying to slow down the I was unable to slow down or steer the vehicle. It slammed into a cluster of trees and immediately the engine caught fire. I crawled out of the vehicle in pain from the force of the crash and was disoriented. A good Samaritan came to my aide and called the Volusia County Sherriff. I can remember my 2019

05/25/2019Component: AIR BAGSCrash reported8 injured

TAKATA RECALL I HAD WITNESSED MY AIR BAGS NOT DEPLOY, WHEN I WAS JUST INVOLVED IN A CAR ACCIDENT. BECAUSE I HAD UNINTENDED ACCELERATION WHICH CAUSED ME TO NOT BE ABLE TO STOP AND WE WERE HIT ON THE SIDE AND OUR SIDE AIR BAGS DID NOT DEPLOY ON OUR RIGHT SIDE. *DT*JB

09/01/2019Component: AIR BAGSCrash reported5 injured

CAR WAS TOTALED OTHER DRIVER WAS A DUI FRONT PASSENGER LOWER AIR BAG DID NOT DEPLOY.

04/18/2019Component: SEAT BELTS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESCrash reported3 injured

RENTED VEHICLE 2019 JEEP CHEROKEE GOING OUT OF TOWN. ON MY WAY TO HOUSTON. ON AN EXIT ON MY WAY TO PUT GAS TOOK THE EXIT AND THE JEEP COULD NOT BRAKE WAS WITH MY TWO KIDS. I TRIED TO BRAKE TRUCK DIDNT STOP ENDED UP FLIPPING OVER IN A DITCH. SINGLE VEHICLE ACCIDENT. BROKEN ANKLE IMMEDIATE SUGERY PLATE 10 SCREWS. BROKEN FEMUR BONE. BROKEN RIBS. MY SON WAS AIRLIFTED TO SAN ANTONIO AND DAUGHTER IN ICU. TERRIBLE ACCIDENT I THANK GOD FOR GIVING US ANOTHER CHANCE. THE JEEP CHEROKEE BRAKES DID NOT WORK

06/24/2024Component: AIR BAGS,FORWARD COLLISION AVOIDANCECrash reported2 injured

The contact owned a 2019 Jeep Cherokee. The contact stated that after accelerating at 10 MPH from a stop sign, another oncoming vehicle ran the stop sign causing a T-bone collision. The contact's vehicle had front cosmetic damages. The air bags did not deploy. The Forward Collison Warning failed to activate and the display failed to indicate there was a vehicle too close. A police report was filed. There were no injuries reported. A driver and her child involved in the other vehicle sustained u

12/17/2020Component: AIR BAGS,SERVICE BRAKESCrash reported1 injured

COMING UP ON RED LIGHT I ATTEMPTED TO BRAKE AND SLOW DOWN. PEDAL WENT TO THE FLOOR AND VEHICLE DID NOT SLOW. AIRBAGS DID NOT DEPLOY. PREVIOUS WARNING OF AIRBAG SYSTEM ISSUE WAS REPORTED TO HERTZ. AIRBAG LIGHT WAS NOT ON BEFORE ACCIDENT.

12/04/2025Component: AIR BAGSCrash reported1 injured

Airbags did not deploy during MVA to passenger side front door that resulted in totaling of the vehicle

10/20/2019Component: AIR BAGSCrash reported1 injured

RECENTLY PURCHASED 2019 JEEP CHEROKEE LATITUDE FWD AIRBAGS FAILED TO OPEN AFTER T-BONED CUSSING SIGNIFICANT INJURIES. TRAVELING THE SPEED LIMIT WHEN HIT BY AUTO RUNNING THE RED LIGHT. INJURIES INCLUDE SKULL FRACTURE, CONCUSSION AND SHOULDER INJURY.*DT*DT*DT*DT*DT*DT*JB CONTACT STATED VEHICLE WAS REPAIRED BY SOUTHERN COLLISION CENTER ON 08-29-19.*JB

08/24/2022Component: AIR BAGSCrash reported1 injured

I was driving under the speed limit at night after work and a bull Elk piped out running at fun speed. I barely had a chance to put my foot on the break. I had to a head on collision. My 2019 Jeep trailhawk front airbag deployed. My driver side knee air bag blew my ACL. I no longer have one in my right knee. I have to get a new ACL from a donor “Cadaver” from my understanding the brand of knee airbag are recall. Takata brand. They explode when deployed. It caused multiple problems in my leg. I c

08/22/2019Component: POWER TRAIN,AIR BAGSCrash reported1 injured

WHILE DRIVING, THE VEHICLE WOULD JUMP OUT OF GEAR AND RPM'S WOULD GO UP. HAD TO TAP ON BRAKE TO GO BACK INTO GEAR. HAD THE TRANSMISSION FLASHED PER RECENT RECALL AND STILL DOES IT. 08/21/19 WHILE DRIVING THE VEHICLE 50MPH, THE ENGINE SHUT OFF, CAUSING LOSS OF STEERING AND NO BRAKES. VEHICLE RAN OFF THE ROAD AND INTO SOME TREES (CRASH). THE DEALERSHIP SAID IF IT DIDN'T SHOW A CODE THAT I HAD TO CALL JEEP AND FILE A COMPLAINT. I HAVE DONE SO AND CHRYSLER HIRED BOSCH TO DOWNLOAD THE VEHICLE CRASH

06/26/2023Component: AIR BAGSCrash reported1 injured

Hard impact to front of car during an accident, car was totaled by insurance, air bag did not deploy on drivers side. No issues with the car or warning lights on before the accident. No indication the air bag was not working properly.

05/27/2025Component: AIR BAGS,STRUCTURECrash reported1 injured

Airbags didn't deploy when I was hit by another driver whose speed was greater than 35mph n the other driver didn't break or slow down when hitting me on the driver n left passenger doors. I requested for my insurance company to preserve the vehicle for inspection but I don't know how long they can hold it because it was determined a TOTAL LOSS. When I was hit NONE of my airbags deployed n because of that, left side of my head n shoulder were slammed into driver's door. The vehicle was inspected

05/12/2022Component: AIR BAGSCrash reported1 injured

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at approximately 55 - 60 MPH, the vehicle crashed into a deer. The air bags did not deploy upon impact. The contact sustained chest and back pain, but her daughter did not sustain any injuries. No medical attention was received. A police report was filed. The vehicle was towed to a body shop and was not yet deemed totaled by the insurance company. The dealer was made aware of the failure and informed the contact that th

05/10/2019Component: STEERINGCrash reported1 injured

WHILE JUST BEGINNING TO EXIT A FREEWAY, MY STEERING LOCKED UP COMPLETELY. I HAD NO CONTROL BUT RECALL SEEING A RED LIGHT JUST COMING ON THE DASH (OBVIOUSLY, I COULDN'T ASCERTAIN WHAT THEY LIGHT WAS AT THE TIME AS MY CAR WAS DOING MULTIPLE 360 SPINS DOWN THE EXIT RAMP!) TRY AS I MIGHT, I COULD NOT TURN THE STEERING WHEEL. THIS IS ONE OF THE MOST TERRIFYING MOMENTS OF MY LIFE. AFTER COMING TO REST AGAINST A TRAFFIC SIGN, I WAS ABLE TO SEE THAT IT WAS AN ALERT FOR MY STEERING THAT HAD COME ON

04/30/2019Component: VEHICLE SPEED CONTROLCrash reported1 injured

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE AT A STOP, THE VEHICLE ACCELERATED FORWARD WITHOUT WARNING AND CAUSED A FRONT END COLLISION. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 10,000.

Showing the 15 most serious of 1617 complaints filed with NHTSA.

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