2020 Jeep Cherokee Service and Repair Manual

Regular price $49.99 USD
Covers all 2020 Cherokee trims — Trailhawk Elite Sport Utility 4-Door, High Altitude Sport Utility 4-Door, Limited Sport Utility 4-Door +5 more ·
Digital format
Any device
Yours forever
Money-back
4.7 · Trusted by 14,000+ mechanics & DIYers
2020 Jeep Cherokee Service and Repair Manual preview page 1
2020 Jeep Cherokee Service and Repair Manual preview page 2
2020 Jeep Cherokee Service and Repair Manual preview page 3
2020 Jeep Cherokee Service and Repair Manual preview page 4
2020 Jeep Cherokee Service and Repair Manual preview page 5
2020 Jeep Cherokee Service and Repair Manual preview page 6
2020 Jeep Cherokee Service and Repair Manual preview page 7
2020 Jeep Cherokee Service and Repair Manual preview page 8
2020 Jeep Cherokee Service and Repair Manual preview page 9
2020 Jeep Cherokee Service and Repair Manual preview page 10
2020 Jeep Cherokee Service and Repair Manual preview page 11
End of Preview

Unlock the Full Manual

Complete repair procedures
Wiring diagrams & schematics
Torque specifications
Full search & bookmarks
$49.99
Scroll to view more pages
Buy 2+ Manuals, Save 20% Discount applied automatically at checkout
20% OFF

The 2020 Jeep Cherokee came with three engines and eleven trims, and this factory service and repair manual is matched to that exact model year — so the specifications and sequences are correct for your engine and trim.

Engines

  • 2.0L I4 turbo — 122 cu in, DOHC
  • 2.4L I4 — 144 cu in, SOHC
  • 3.2L V6 — 198 cu in, DOHC

Trims

  • Altitude
  • High Altitude
  • Latitude
  • Latitude Plus
  • Limited
  • North
  • Overland
  • Sport
  • Trailhawk
  • Trailhawk Elite
  • Upland

Known issues on the 2020 Cherokee. Three recalls are on federal record for this model year: a steering rack-and-pinion fault that can cause a loss of steering control, a rearview camera that displays a lingering image and can distract the driver, and a power-train fault where a failed PTU can cause a loss of drive power or vehicle rollaway. Owners have filed 336 complaints and Jeep has issued 381 technical service bulletins for the year. This manual carries the factory diagnostic and repair procedures behind each of those systems.

From a routine service interval to a control-module reflash or a hard-to-trace wiring fault, it keeps you on the OEM procedure and the correct specification for your specific 2020 Cherokee.

NHTSA #19V63700029/08/2019Component: STEERING:RACK AND PINION:RACK

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence

A loss of steering control increases the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall

NHTSA #20V19100010/09/2020Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Je

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. O

NHTSA #26V29000007/05/2026Component: POWER TRAIN

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence

A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash

Remedy

The remedy is currently under development. Interim owner notification letters explaining the safety

TSB #11031688

Door Latch, Handle And Ajar Additional Service Information.

TSB #11031423

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned

TSB #11030269

Backup Camera Poor Image Quality Inspection

TSB #11030229

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0111-00 - In

TSB #11030035

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

TSB #11029670

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned

TSB #11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

TSB #11028779

POWER TRANSFER UNIT - NONE

Showing the 8 most recent of 381 technical service bulletins on file with NHTSA.

20260130Component: AIR BAGSCrash reported2 injured

I was involved in a head-on accident with another car. The airbags did not deploy in my 2020 Jeep Cherokee. This resulted didn’t some injuries to me in a driver of the other car. The other car drive

20250707Component: AIR BAGSCrash reported2 injured

On June 24 ,2025 I was in a front end collision resulting in personal injury to with parties. From airbags not deploying on my vehicle. My car was deemed total loss from insurance company. Vehicle did

20210916Component: AIR BAGSCrash reported2 injured

The contact owned a 2020 Jeep Cherokee. The contact stated while his wife was driving at 35 MPH, when approaching an intersection a vehicle coming from the opposite lane came thru and caused the drive

20250103Component: STEERING:ELECTRIC POWER ASSIST SYSTEMCrash reported1 injured

The contact's mother owns a 2020 Jeep Cherokee. The contact stated that while his mother was driving at unknown speeds, the steering wheel stiffened and was difficult to maneuver. The failure would oc

20230430Component: UNKNOWN OR OTHERCrash reported1 injured

This isn't a major concern but just possibly a design defect that could potentially be dangerous in an accident. On March 30 2023 I was involved in an accident on a highway in Pennsylvania where traff

Showing the 5 most serious of 336 complaints filed with NHTSA.

Other Years of the Jeep Cherokee

More Jeep Models