2020 Jeep Cherokee Service and Repair Manual
The 2020 Jeep Cherokee came with three engines and eleven trims, and this factory service and repair manual is matched to that exact model year — so the specifications and sequences are correct for your engine and trim.
Engines
- 2.0L I4 turbo — 122 cu in, DOHC
- 2.4L I4 — 144 cu in, SOHC
- 3.2L V6 — 198 cu in, DOHC
Trims
- Altitude
- High Altitude
- Latitude
- Latitude Plus
- Limited
- North
- Overland
- Sport
- Trailhawk
- Trailhawk Elite
- Upland
Known issues on the 2020 Cherokee. Three recalls are on federal record for this model year: a steering rack-and-pinion fault that can cause a loss of steering control, a rearview camera that displays a lingering image and can distract the driver, and a power-train fault where a failed PTU can cause a loss of drive power or vehicle rollaway. Owners have filed 336 complaints and Jeep has issued 381 technical service bulletins for the year. This manual carries the factory diagnostic and repair procedures behind each of those systems.
From a routine service interval to a control-module reflash or a hard-to-trace wiring fault, it keeps you on the OEM procedure and the correct specification for your specific 2020 Cherokee.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Je
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. O
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash
The remedy is currently under development. Interim owner notification letters explaining the safety
Door Latch, Handle And Ajar Additional Service Information.
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned
Backup Camera Poor Image Quality Inspection
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0111-00 - In
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
POWER TRANSFER UNIT - NONE
Showing the 8 most recent of 381 technical service bulletins on file with NHTSA.
I was involved in a head-on accident with another car. The airbags did not deploy in my 2020 Jeep Cherokee. This resulted didnât some injuries to me in a driver of the other car. The other car drive
On June 24 ,2025 I was in a front end collision resulting in personal injury to with parties. From airbags not deploying on my vehicle. My car was deemed total loss from insurance company. Vehicle did
The contact owned a 2020 Jeep Cherokee. The contact stated while his wife was driving at 35 MPH, when approaching an intersection a vehicle coming from the opposite lane came thru and caused the drive
The contact's mother owns a 2020 Jeep Cherokee. The contact stated that while his mother was driving at unknown speeds, the steering wheel stiffened and was difficult to maneuver. The failure would oc
This isn't a major concern but just possibly a design defect that could potentially be dangerous in an accident. On March 30 2023 I was involved in an accident on a highway in Pennsylvania where traff
Showing the 5 most serious of 336 complaints filed with NHTSA.
