2020 Jeep Cherokee Service and Repair Manual

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Factory-Grade Data

2020 Jeep Cherokee service and repair manual — a detailed, factory-style reference for maintenance, diagnostics, and repair. Use it to confirm correct procedures, specifications, and system coverage before you start work.

Designed for technicians and DIY owners, this manual helps you diagnose issues correctly, follow proven repair steps, and use wiring diagrams and system sections to track faults faster.

What’s included

  • Step-by-step repair procedures and service information
  • Specifications and reference data (where provided)
  • Electrical diagnostics with wiring diagrams
  • Coverage across major systems: engine, transmission/driveline, brakes, steering, suspension, HVAC, and more

Trims covered

  • Trailhawk Elite Sport Utility 4-Door
  • High Altitude Sport Utility 4-Door
  • Limited Sport Utility 4-Door
  • Overland Sport Utility 4-Door
  • Latitude Sport Utility 4-Door
  • Sport Sport Utility 4-Door
  • Trailhawk Sport Utility 4-Door
  • Upland Sport Utility 4-Door
  • North Sport Utility 4-Door
  • Altitude Sport Utility 4-Door
  • Latitude Plus Sport Utility 4-Door

Engines covered

  • 3.2L 3239CC 198Cu. In. V6 GAS DOHC Naturally Aspirated
  • 2.0L 1997CC 122Cu. In. l4 GAS DOHC Turbocharged
  • 2.4L 2360CC 144Cu. In. l4 GAS SOHC Naturally Aspirated

Index / Table of contents

  • Body
  • Brakes
  • Chassis Electrical
  • Driveline
  • Engine Cooling
  • Engine Electrical
  • Engine Mechanical
  • Engine Performance & Emission Controls
  • Fuel System
  • General Information & Identification
  • Heating, Ventilation, & Air Conditioning
  • Hybrid & Electric Vehicle Systems
  • Steering
  • Suspension
  • Transmission, Clutch, & Transfer Case
  • Wiring Diagrams

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Vehicle Safety Data

2020 Jeep Cherokee Recalls & Complaints

NHTSA #19V63700029/08/2019Component: STEERING:RACK AND PINION:RACK

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence

A loss of steering control increases the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall

NHTSA #20V19100010/09/2020Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Je

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. O

NHTSA #26V29000007/05/2026Component: POWER TRAIN

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence

A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash

Remedy

The remedy is currently under development. Interim owner notification letters explaining the safety

TSB #11031688

Door Latch, Handle And Ajar Additional Service Information.

TSB #11031423

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned

TSB #11030269

Backup Camera Poor Image Quality Inspection

TSB #11030229

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0111-00 - In

TSB #11030035

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

TSB #11029670

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned

TSB #11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

TSB #11028779

POWER TRANSFER UNIT - NONE

Showing the 8 most recent of 387 technical service bulletins on file with NHTSA.

20260130Component: AIR BAGSCrash reported2 injured

I was involved in a head-on accident with another car. The airbags did not deploy in my 2020 Jeep Cherokee. This resulted didn’t some injuries to me in a driver of the other car. The other car drive

20250707Component: AIR BAGSCrash reported2 injured

On June 24 ,2025 I was in a front end collision resulting in personal injury to with parties. From airbags not deploying on my vehicle. My car was deemed total loss from insurance company. Vehicle did

20210916Component: AIR BAGSCrash reported2 injured

The contact owned a 2020 Jeep Cherokee. The contact stated while his wife was driving at 35 MPH, when approaching an intersection a vehicle coming from the opposite lane came thru and caused the drive

20250103Component: STEERING:ELECTRIC POWER ASSIST SYSTEMCrash reported1 injured

The contact's mother owns a 2020 Jeep Cherokee. The contact stated that while his mother was driving at unknown speeds, the steering wheel stiffened and was difficult to maneuver. The failure would oc

20230430Component: UNKNOWN OR OTHERCrash reported1 injured

This isn't a major concern but just possibly a design defect that could potentially be dangerous in an accident. On March 30 2023 I was involved in an accident on a highway in Pennsylvania where traff

Showing the 5 most serious of 336 complaints filed with NHTSA.

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