2015 Jeep Cherokee Service and Repair Manual
The 2015 Jeep Cherokee factory service and repair manual covers both engine offerings — the 2.4L I4 and the 3.2L V6 — across all five trims, with the complete OEM procedures, torque specifications, wiring diagrams, and guided diagnostics Jeep's dealer network used. It is matched to this exact year, so the specs and sequences are correct for your engine and trim.
Engines
- 2.4L I4 — 144 cu in, SOHC, naturally aspirated
- 3.2L V6 — 198 cu in, DOHC, naturally aspirated
Trims
- Sport
- Latitude
- Limited
- North
- Trailhawk
Known issues on the 2015 Cherokee. Six recalls are on federal record for this model year: a misrouted exhaust fuel line that can contact the manifold and cause a fire, the nine-speed automatic transmission unexpectedly shifting to neutral (crash risk), a rear-differential loss of drive, two separate rear-compartment wiring faults that can short and start a fire, and loose seat-frame fasteners. Owners have filed 2,649 complaints and Jeep has issued 291 technical service bulletins for the year. This manual carries the factory diagnostic and repair procedures behind every one of those fixes — the powertrain reflash, the wiring and electrical routing, the restraint and seat hardware — so you can inspect, confirm, and service them to specification.
From a routine service interval to a control-module reflash or a hard-to-trace wiring fault, it keeps you on the OEM procedure and the correct specification for your specific 2015 Cherokee.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depress
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmissi
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
A short circuit in the liftgate control module may result in a fire.
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/201
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle tha
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall super
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
SWITCH - CLUTCH STARTER INTERLOCK & MASTER CYLINDER ASSEMBLY - CLUTCH
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Showing the 8 most recent of 613 technical service bulletins on file with NHTSA.
MY SON AND I WERE IN FRONT AND SIDE IMPACT CRASH WITH ANOTHER VEHICLE ON 4/24/17 WITH SIGNIFICANT DAMAGE BUT NO AIRBAGS DEPLOYED IN OUR VEHICLE. ATTACHED ARE A FEW PHOTOS OF BOTH VEHICLES FOR REFERENCE. WE WERE DRIVING A 2015 JEEP CHEROKEE AND WERE HIT BY A DRIVER WHO HYDROPLANED IN A 2011 HYUNDAI ELANTRA. THE REPORTING OFFICER ESTIMATED MY SPEED AT IMPACT WAS 40 MPH. AIRBAGS DEPLOYED IN THE OTHER VEHICLE BUT NOT IN OURS. CONSIDERING THE DAMAGE TO THE VEHICLE, FORCE OF IMPACT AND ESTIMATED TRAVE
I WAS TRYING TO CONTINUE THROUGH A BUSY INTERSECTION, I PRESSED THE ACCELERATOR AND THE CAR ACTED LIKE IT WAS IN NEUTRAL. IT REVVED UP, BUT DID NOT ACCELERATE. I LOOKED DOWN AT MY GEAR SHIFT AND IT WAS STILL IN DRIVE, HOWEVER MY DASHBOARD SAID THAT THE JEEP WAS IN NEUTRAL. BECAUSE I COULD NOT CONTINUE THROUGH THE INTERSECTION, I WAS REAR ENDED BY THE PERSON BEHIND ME.
WENT TO START CAR WOULDN'T START OR TURN OVER. RECEIVED JUMP FROM ROADSIDE ASSISTANCE AND WAITED 20 MIN BEFORE ATTEMPTING TO DRIVE TO THE NEAREST AUTO ZONE (2 MILES). ONCE I STARTED DRIVING THE DASHBOARD LIGHTS STARTED FLICKERING AND AS SOON AS I CAME TO A RED LIGHT AT A VERY BUSY 3 LANE INTERSECTION I WAS IN THE MIDDLE LANE AND MY CAR SHUT OFF & WOULDN'T TURN BACK ON. AT THIS POINT, MY ONLY OPTION WAS TO SIT WITHOUT ANY POWER, THEREFORE NO HAZARD LIGHTS, AND WAIT FOR SOMEONE TO HIT ME AS I WAS
"TAKATA RECALL." ACCIDENT OCCURRED ON 8/1/2015 AS WE WERE HEADING NORTH ON A MAJOR HIGHWAY IN TAMPA, FLORIDA. AT A MAJOR INTERSECTION, A PERSON RAN A LEFT TURN LIGHT AS WE WERE ENTERING THE INTERSECTION. WE HIT HIM ON THE RIGHT REAR OF HIS VEHICLE AT 45 MPH. NO AIRBAGS IN OUR VEHICLE DEPLOYED.
MY WIFE WAS DRIVING HER JEEP WHEN WE HIT BLACK ICE. MY WIFE LOST CONTROL OF THE JEEP AND HIT TWO FENCE POLES AND A TREE. THE JEEP SUSTAINED HEAVY FRONT END DAMAGE. SHE WAS TRAVELING 40-45 MPH AN HOUR. NONE OF THE AIRBAGS DEPLOYED IN THE VEHICLE ON IMPACT.
During an accident, the air bags failed to deploy when hit by a Dodge Ram 2500. The vehicle was totalled by the insurance company, and the insurance company took ownership of the vehicle.
BOUGHT MY 2015 JEEP CHEROKEE IN NOVEMBER 2014. BEGAN HAVING A VERY LOUD, ANNOYING RATTLE COMING FROM BACK SEAT AND TRANSMISSION ISSUES IN FEBRUARY OF 2015. THE TRANSMISSION SURGES WHEN YOU START THE CAR, IT CLUNKS AFTER YOU TURN THE CAR OFF, SOMETIMES THE CAR WON'T GO WHEN YOU GIVE IT GAS AND THEN IT WILL KICK IN AND BE LIKE A TURBO BOOST PUSHING THE CAR FORWARD. IT'S A HUGE SAFETY CONCERN. YOU HAVE TO BE CAREFUL WHEN MAKING TURNS WHEN THERE IS ONCOMING TRAFFIC BECAUSE YOU MAY PUSH THE GAS B
AIRBAGS DEPLOYED AND METAL DAMAGED MY FACE
The contact owned a 2015 Jeep Cherokee. The contact stated that while driving at 35 MPH, the contact drove into the next lane and crashed into another vehicle because of an off-tire rod. The air bags did not deploy. The vehicle was going 35 MPH at the time of the crash. The vehicle was towed to a lot. No warning light was illuminated. A police report was filed. One person was injured. The driver has had a head and rib injury. Medical Treatment was needed for the injury. The contact had got an m
WAS TRAVELING TO WORK AND THERE WAS A CAR AHEAD OF ME. THIS PERSON HAD OUT OF STATE PLATES AND WAS NOT PAYING ATTENTION, SPEEDING UP AND THEN SLOWING DOWN SEVERAL TIME. THE PERSON BEHIND ME AND PASSED BOTH OF US. IN FACT HE WAS THE ONE THE I RAN INTO. THEN WHEN I APPROACHED THE NEXT TOWN TO GET ON THE 4 LANE, THERE IS A TURN OFF THAT EVERYONE USES TO GET TO THE SCHOOL. I DON'T REMEMBER WHAT HAPPENED TO THE GREEN OUT OF STATE CAR, I THINK HE DID A QUICK LEFT TURN IN FRONT OF ME, AND THEN I HI
VEHICLE WAS IN MOTION WHEN IT LEFT THE ROAD. I SWERVED TO MISS A DOG. I HAD MY SEATBELT ON DURING THIS ACCIDENT HOWEVER MY HEAD (TOP, RIGHT FRONT OF MY HEAD) HIT THE WINDSHIELD GLASS AND THE GLASS BROKE/SHATTERED. MY HAIR WAS CAUGHT IN THE BROKEN CRACKS OF THE GLASS ON THE WINDSHIELD AND MY HAIR WAS PULLED OUT OF MY HEAD, I GUESS WHEN THE SEATBELT PULLED ME BACK INTO POSITION IT MANAGED TO KEEP MY HAIR LODGED. I GOT SMALL PIECES OF GLASS OUT OF MY SCALP FOR A WEEK. I HAD OTHER INJURIES AS WELL.
A CAR TURNED LEFT AS I WAS GOING STRAIGHT AND STRUCK ME AT THE FRONT LEFT SIDE OF THE VEHICLE. THE IMPACT BROKE MY TIRED COMPLETELY OFF THE VEHICLE SMASHING BOTH THE FRONT AND THE ENTIRE SIDE OF MY CAR WITH ENOUGH DAMAGE FOR ME TO HAVE TO KICK MY DOOR MULTIPLE TIMES IN ORDER TO EXIT THE CAR. AFTER THE FIRST IMPACT I LOST CONTROL SINCE A TIRE WAS MISSING AND THE VEHICLE HIT A SEMI TRUCK HEAD ON. NO AIR BAGS DEPLOYED. CAR IS TOTALED AND HAS FRAME DAMAGE. I CONTACTED JEEP AND THEY HAVE SINCE DONE A
The contact owned a 2015 Jeep Cherokee. While the contact's husband was driving at unknown speeds, the husband accidentally stepped on the accelerator pedal and the front bumper crashed into a brick wall that was in front of the contact's air conditioning unit. The air bags did not deploy. The contact's husband sustained cuts, bruises, and neck injuries. The vehicle was towed to a collision shop. The vehicle was destroyed. There was a police report filed. The manufacturer was made aware of the
MY DAUGHTER WRECKED ON 4/11 AND HER JEEP ROLLED TWICE IN WHICH THE FRONT AND SIDE AIRBAGS DIDN'T DEPLOY. THE ROOF SMASHED INTO HER HEAD REST RESULTING IN A CONCUSSION, FRACTURED HIP, AND TORN HAMSTRING. SHE WAS LIFELIGHTED. I CONTACTED JEEP AND THEY CONDUCTED AN INVESTIGATION AND THEY BELIEVED THE AIRBAG SYSTEM OPERATED PROPERLY. THE WRECK REPORT AND COPY OF JEEP'S REPORT IS INCLUDED.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE PARKED AND THE ENGINE TURNED OFF, THE VEHICLE ROLLED INDEPENDENTLY OVER A HILL AND JUMPED THE CURB AND CRASHED INTO A DITCH. THE VEHICLE WAS OCCUPIED WITH A FRONT SEAT PASSENGER, WHO SUSTAINED INJURIES TO BOTH LEGS AND NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FRONT END DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMAT
Showing the 15 most serious of 1784 complaints filed with NHTSA.
