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2015 Jeep Cherokee Service and Repair Manual

Regular price $49.99 USD
Covers all 2015 Cherokee trims — Limited Sport Utility 4-Door, Latitude Sport Utility 4-Door, Sport Sport Utility 4-Door +2 more ·
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FactoryManual
Anonymous

Where were wiring diagrams?

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FactoryManual
Anonymous

Very difficult to navigate seems like similar information is in several random locations

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FactoryManual
Anonymous

All other content is as promised

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FactoryManual
Anonymous

Very hard to navigate. Could not even find a index

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FactoryManual
TERRY MUICH

The download I received was a complete waste of my money. Was not even close to what it was represented as. I thought I was getting a proper service repair manual. What I got was a collection of service bulletins. I sent an email to your company right after I looked through it requesting my money back. Have yet to hear a response. Terry Muich

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FactoryManual
Ricky Coley

Not a hard copy manual and the file is to big too load on my computer.

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FactoryManual
John Puzak

I'm trying to download the manual to my laptop. Can't get a table of contents on my phone. Might have a better review the

After directions from from factory manuals,
I downloaded Adobe Acrobat-working great. Great customer service!!!

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FactoryManual
Richard Musser

easy

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FactoryManual
Donald Folmar

More detailed than I thought, still trying to navigate through it, not what I thought it would be, thought it would be more like the Haynes manual.

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FactoryManual
Nathaniel Footman Jr

Delivery via wifi great.

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FactoryManual
Anonymous

Great

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FactoryManual
David Bacon

It was much larger than i expected. 5 documents at 12k pages each. Its not something ill actually be able read but its easy enough to find what you need..
The Ford F250 manual is much easier to navigate at just over 8000 pages.
If i spend the money for Adobe Acrobat Professional ill be able to break it down into manageable bits.
Both manuals area great value for the money.

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FactoryManual
Susanne Dubois

Manual ok. Very hard to find info pertaining to my vehicle

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FactoryManual
Mark Stypinski

Easy to use and great to look up tech specs.

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FactoryManual
Stuart Clancy

Easy to find the exact manual for your vehicle, great directions for the download process for the less than savvy internet users.

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FactoryManual
Daniel Arvola

The manual is awesome!

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FactoryManual
Anonymous

Pretty good manual, bookmarking could be a little better

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FactoryManual
Thomas Downs

I am unable to open the manual. I guess I didn't process something right.

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FactoryManual
Stanislav Bilev

Got the manual almost immediately.

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FactoryManual
Anonymous

I need a printed 2015 Ford Taurus 3.5 engine repair manual either Chilton or Haynes

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FactoryManual
James Foley

Excellent. Now I can actually start working on my cars again with confidence. YouTube videos really are inadequate.

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FactoryManual
Mark Schultz

Schematics were not high resolution making the markings and names difficult to read when zoomed in. Improvement is needed. Otherwise it is a good document.

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FactoryManual
Scott Martin

Vary easy

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FactoryManual
Werner A Wozniak

Very satisfied with my purchase. Has all clear details and fixes like the oem factory manual have. Thanks and God bless you.

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FactoryManual
Anonymous

.

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FactoryManual
Anonymous

Finding and ordering the manual for my vehicle was very easy

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FactoryManual
Michael Willis

I wasn’t sure why I needed this to be a PDF, but it was apparent once I got it. It includes what would be thousands of pages if it were in print. The links take you to wherever you need to go in the text.

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FactoryManual
Anonymous

I didn’t realize I would have a link in an email to click to get another email with another link to download.

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FactoryManual
David Sims

would rather have a maintenance manual. have a parts manual from parts vu company. only difference is that your parts manual has all together whereas the parts vu had to download the differsections individually.

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FactoryManual
Jack Larkin

Our original order was supposed to be for our 2014 Subaru Outback, yet the manual came up as Forester. We did have to purchase a new manual in order for them to send us the correct manual. We hope it will help us repair our Subaru.

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FactoryManual
Tim Vaclav

Quick and easy

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FactoryManual
Anonymous

Item as described quick delivery

The 2015 Jeep Cherokee factory service and repair manual covers both engine offerings — the 2.4L I4 and the 3.2L V6 — across all five trims, with the complete OEM procedures, torque specifications, wiring diagrams, and guided diagnostics Jeep's dealer network used. It is matched to this exact year, so the specs and sequences are correct for your engine and trim.

Engines

  • 2.4L I4 — 144 cu in, SOHC, naturally aspirated
  • 3.2L V6 — 198 cu in, DOHC, naturally aspirated

Trims

  • Sport
  • Latitude
  • Limited
  • North
  • Trailhawk

Known issues on the 2015 Cherokee. Six recalls are on federal record for this model year: a misrouted exhaust fuel line that can contact the manifold and cause a fire, the nine-speed automatic transmission unexpectedly shifting to neutral (crash risk), a rear-differential loss of drive, two separate rear-compartment wiring faults that can short and start a fire, and loose seat-frame fasteners. Owners have filed 2,649 complaints and Jeep has issued 291 technical service bulletins for the year. This manual carries the factory diagnostic and repair procedures behind every one of those fixes — the powertrain reflash, the wiring and electrical routing, the restraint and seat hardware — so you can inspect, confirm, and service them to specification.

From a routine service interval to a control-module reflash or a hard-to-trace wiring fault, it keeps you on the OEM procedure and the correct specification for your specific 2015 Cherokee.

NHTSA #18V33200017/05/2018Component: ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depress

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmissi

NHTSA #15V39300022/06/2015Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.

Consequence

A short circuit in the liftgate control module may result in a fire.

Remedy

Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA

NHTSA #17V82400021/12/2017Component: EQUIPMENT

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/201

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

NHTSA #16V59000010/08/2016Component: SEATS

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

Consequence

Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

NHTSA #16V52900012/07/2016Component: POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Consequence

If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Remedy

Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

NHTSA #15V46100023/07/2015Component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Consequence

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle tha

NHTSA #15V04100028/01/2015Component: AIR BAGS:SIDE/WINDOW

Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.

Consequence

If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.

NHTSA #15V82600009/12/2015Component: ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.

Consequence

A short circuit in the module increases the risk of a fire.

Remedy

Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.

NHTSA #15V67600019/10/2015Component: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.

Consequence

If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.

Remedy

Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.

NHTSA #20V34300011/06/2020Component: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Consequence

A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Remedy

FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

NHTSA #23V33800011/05/2023Component: ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Consequence

A fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall super

TSB #11030035

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

TSB #11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

TSB #11026812

Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.

TSB #11023612

SWITCH - CLUTCH STARTER INTERLOCK & MASTER CYLINDER ASSEMBLY - CLUTCH

TSB #11022027

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

TSB #11022026

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

TSB #11022012

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

TSB #11022011

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

Showing the 8 most recent of 613 technical service bulletins on file with NHTSA.

04/28/2017Component: AIR BAGS,STRUCTURECrash reported3 injured

MY SON AND I WERE IN FRONT AND SIDE IMPACT CRASH WITH ANOTHER VEHICLE ON 4/24/17 WITH SIGNIFICANT DAMAGE BUT NO AIRBAGS DEPLOYED IN OUR VEHICLE. ATTACHED ARE A FEW PHOTOS OF BOTH VEHICLES FOR REFERENCE. WE WERE DRIVING A 2015 JEEP CHEROKEE AND WERE HIT BY A DRIVER WHO HYDROPLANED IN A 2011 HYUNDAI ELANTRA. THE REPORTING OFFICER ESTIMATED MY SPEED AT IMPACT WAS 40 MPH. AIRBAGS DEPLOYED IN THE OTHER VEHICLE BUT NOT IN OURS. CONSIDERING THE DAMAGE TO THE VEHICLE, FORCE OF IMPACT AND ESTIMATED TRAVE

10/22/2015Component: POWER TRAIN,ENGINECrash reported2 injured

I WAS TRYING TO CONTINUE THROUGH A BUSY INTERSECTION, I PRESSED THE ACCELERATOR AND THE CAR ACTED LIKE IT WAS IN NEUTRAL. IT REVVED UP, BUT DID NOT ACCELERATE. I LOOKED DOWN AT MY GEAR SHIFT AND IT WAS STILL IN DRIVE, HOWEVER MY DASHBOARD SAID THAT THE JEEP WAS IN NEUTRAL. BECAUSE I COULD NOT CONTINUE THROUGH THE INTERSECTION, I WAS REAR ENDED BY THE PERSON BEHIND ME.

05/28/2018Component: ELECTRICAL SYSTEMCrash reported2 injured

WENT TO START CAR WOULDN'T START OR TURN OVER. RECEIVED JUMP FROM ROADSIDE ASSISTANCE AND WAITED 20 MIN BEFORE ATTEMPTING TO DRIVE TO THE NEAREST AUTO ZONE (2 MILES). ONCE I STARTED DRIVING THE DASHBOARD LIGHTS STARTED FLICKERING AND AS SOON AS I CAME TO A RED LIGHT AT A VERY BUSY 3 LANE INTERSECTION I WAS IN THE MIDDLE LANE AND MY CAR SHUT OFF & WOULDN'T TURN BACK ON. AT THIS POINT, MY ONLY OPTION WAS TO SIT WITHOUT ANY POWER, THEREFORE NO HAZARD LIGHTS, AND WAIT FOR SOMEONE TO HIT ME AS I WAS

05/13/2017Component: AIR BAGSCrash reported2 injured

"TAKATA RECALL." ACCIDENT OCCURRED ON 8/1/2015 AS WE WERE HEADING NORTH ON A MAJOR HIGHWAY IN TAMPA, FLORIDA. AT A MAJOR INTERSECTION, A PERSON RAN A LEFT TURN LIGHT AS WE WERE ENTERING THE INTERSECTION. WE HIT HIM ON THE RIGHT REAR OF HIS VEHICLE AT 45 MPH. NO AIRBAGS IN OUR VEHICLE DEPLOYED.

03/04/2019Component: AIR BAGSCrash reported2 injured

MY WIFE WAS DRIVING HER JEEP WHEN WE HIT BLACK ICE. MY WIFE LOST CONTROL OF THE JEEP AND HIT TWO FENCE POLES AND A TREE. THE JEEP SUSTAINED HEAVY FRONT END DAMAGE. SHE WAS TRAVELING 40-45 MPH AN HOUR. NONE OF THE AIRBAGS DEPLOYED IN THE VEHICLE ON IMPACT.

01/21/2023Component: AIR BAGSCrash reported2 injured

During an accident, the air bags failed to deploy when hit by a Dodge Ram 2500. The vehicle was totalled by the insurance company, and the insurance company took ownership of the vehicle.

11/10/2015Component: POWER TRAIN,SEATSCrash reported1 injured

BOUGHT MY 2015 JEEP CHEROKEE IN NOVEMBER 2014. BEGAN HAVING A VERY LOUD, ANNOYING RATTLE COMING FROM BACK SEAT AND TRANSMISSION ISSUES IN FEBRUARY OF 2015. THE TRANSMISSION SURGES WHEN YOU START THE CAR, IT CLUNKS AFTER YOU TURN THE CAR OFF, SOMETIMES THE CAR WON'T GO WHEN YOU GIVE IT GAS AND THEN IT WILL KICK IN AND BE LIKE A TURBO BOOST PUSHING THE CAR FORWARD. IT'S A HUGE SAFETY CONCERN. YOU HAVE TO BE CAREFUL WHEN MAKING TURNS WHEN THERE IS ONCOMING TRAFFIC BECAUSE YOU MAY PUSH THE GAS B

10/29/2018Component: AIR BAGSCrash reported1 injured

AIRBAGS DEPLOYED AND METAL DAMAGED MY FACE

09/18/2023Component: AIR BAGSCrash reported1 injured

The contact owned a 2015 Jeep Cherokee. The contact stated that while driving at 35 MPH, the contact drove into the next lane and crashed into another vehicle because of an off-tire rod. The air bags did not deploy. The vehicle was going 35 MPH at the time of the crash. The vehicle was towed to a lot. No warning light was illuminated. A police report was filed. One person was injured. The driver has had a head and rib injury. Medical Treatment was needed for the injury. The contact had got an m

09/14/2015Component: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHERCrash reported1 injured

WAS TRAVELING TO WORK AND THERE WAS A CAR AHEAD OF ME. THIS PERSON HAD OUT OF STATE PLATES AND WAS NOT PAYING ATTENTION, SPEEDING UP AND THEN SLOWING DOWN SEVERAL TIME. THE PERSON BEHIND ME AND PASSED BOTH OF US. IN FACT HE WAS THE ONE THE I RAN INTO. THEN WHEN I APPROACHED THE NEXT TOWN TO GET ON THE 4 LANE, THERE IS A TURN OFF THAT EVERYONE USES TO GET TO THE SCHOOL. I DON'T REMEMBER WHAT HAPPENED TO THE GREEN OUT OF STATE CAR, I THINK HE DID A QUICK LEFT TURN IN FRONT OF ME, AND THEN I HI

07/01/2020Component: AIR BAGS,SEAT BELTS,UNKNOWN OR OTHERCrash reported1 injured

VEHICLE WAS IN MOTION WHEN IT LEFT THE ROAD. I SWERVED TO MISS A DOG. I HAD MY SEATBELT ON DURING THIS ACCIDENT HOWEVER MY HEAD (TOP, RIGHT FRONT OF MY HEAD) HIT THE WINDSHIELD GLASS AND THE GLASS BROKE/SHATTERED. MY HAIR WAS CAUGHT IN THE BROKEN CRACKS OF THE GLASS ON THE WINDSHIELD AND MY HAIR WAS PULLED OUT OF MY HEAD, I GUESS WHEN THE SEATBELT PULLED ME BACK INTO POSITION IT MANAGED TO KEEP MY HAIR LODGED. I GOT SMALL PIECES OF GLASS OUT OF MY SCALP FOR A WEEK. I HAD OTHER INJURIES AS WELL.

05/08/2015Component: SUSPENSION,STRUCTURE,WHEELSCrash reported1 injured

A CAR TURNED LEFT AS I WAS GOING STRAIGHT AND STRUCK ME AT THE FRONT LEFT SIDE OF THE VEHICLE. THE IMPACT BROKE MY TIRED COMPLETELY OFF THE VEHICLE SMASHING BOTH THE FRONT AND THE ENTIRE SIDE OF MY CAR WITH ENOUGH DAMAGE FOR ME TO HAVE TO KICK MY DOOR MULTIPLE TIMES IN ORDER TO EXIT THE CAR. AFTER THE FIRST IMPACT I LOST CONTROL SINCE A TIRE WAS MISSING AND THE VEHICLE HIT A SEMI TRUCK HEAD ON. NO AIR BAGS DEPLOYED. CAR IS TOTALED AND HAS FRAME DAMAGE. I CONTACTED JEEP AND THEY HAVE SINCE DONE A

05/06/2024Component: AIR BAGSCrash reported1 injured

The contact owned a 2015 Jeep Cherokee. While the contact's husband was driving at unknown speeds, the husband accidentally stepped on the accelerator pedal and the front bumper crashed into a brick wall that was in front of the contact's air conditioning unit. The air bags did not deploy. The contact's husband sustained cuts, bruises, and neck injuries. The vehicle was towed to a collision shop. The vehicle was destroyed. There was a police report filed. The manufacturer was made aware of the

05/02/2018Component: AIR BAGSCrash reported1 injured

MY DAUGHTER WRECKED ON 4/11 AND HER JEEP ROLLED TWICE IN WHICH THE FRONT AND SIDE AIRBAGS DIDN'T DEPLOY. THE ROOF SMASHED INTO HER HEAD REST RESULTING IN A CONCUSSION, FRACTURED HIP, AND TORN HAMSTRING. SHE WAS LIFELIGHTED. I CONTACTED JEEP AND THEY CONDUCTED AN INVESTIGATION AND THEY BELIEVED THE AIRBAG SYSTEM OPERATED PROPERLY. THE WRECK REPORT AND COPY OF JEEP'S REPORT IS INCLUDED.

04/25/2016Component: POWER TRAINCrash reported1 injured

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE PARKED AND THE ENGINE TURNED OFF, THE VEHICLE ROLLED INDEPENDENTLY OVER A HILL AND JUMPED THE CURB AND CRASHED INTO A DITCH. THE VEHICLE WAS OCCUPIED WITH A FRONT SEAT PASSENGER, WHO SUSTAINED INJURIES TO BOTH LEGS AND NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FRONT END DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMAT

Showing the 15 most serious of 1784 complaints filed with NHTSA.

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