2021 Ram 3500 Service and Repair Manual

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Factory-Grade Data

2021 Ram 3500 service and repair manual — a detailed, factory-style reference for maintenance, diagnostics, and repair. Use it to confirm correct procedures, specifications, and system coverage before you start work.

Designed for technicians and DIY owners, this manual helps you troubleshoot accurately, follow step-by-step repair procedures, and reference wiring diagrams and system sections quickly while you work.

What’s included

  • Step-by-step repair procedures and service information
  • Specifications and reference data (where provided)
  • Wiring diagrams and electrical sections
  • Powertrain, brakes, steering, suspension, HVAC and more

Trims covered

  • Tradesman Cab & Chassis 4-Door
  • Laramie Cab & Chassis 4-Door
  • Limited Longhorn Extended Crew Cab Pickup 4-Door
  • Big Horn Extended Crew Cab Pickup 4-Door
  • Big Horn Standard Cab Pickup 2-Door
  • Limited Crew Cab Pickup 4-Door
  • SLT Cab & Chassis 4-Door
  • Limited Longhorn Crew Cab Pickup 4-Door
  • Tradesman Cab & Chassis 2-Door
  • Lone Star Extended Crew Cab Pickup 4-Door
  • Limited Extended Crew Cab Pickup 4-Door
  • Tradesman Crew Cab Pickup 4-Door
  • SLT Cab & Chassis 2-Door
  • Lone Star Crew Cab Pickup 4-Door
  • Lone Star Standard Cab Pickup 2-Door
  • Big Horn Crew Cab Pickup 4-Door
  • Laramie Crew Cab Pickup 4-Door
  • Limited Cab & Chassis 4-Door
  • Laramie Extended Crew Cab Pickup 4-Door
  • Tradesman Standard Cab Pickup 2-Door

Engines covered

  • 6.4L 6424CC 392Cu. In. V8 GAS OHV Naturally Aspirated
  • 6.7L 408Cu. In. l6 DIESEL OHV Turbocharged

Index / Table of contents

  • Body
  • Brakes
  • Chassis Electrical
  • Driveline
  • Engine Cooling
  • Engine Electrical
  • Engine Mechanical
  • Engine Performance & Emission Controls
  • Fuel System
  • General Information & Identification
  • Heating, Ventilation, & Air Conditioning
  • Hybrid & Electric Vehicle Systems
  • Steering
  • Suspension
  • Transmission, Clutch, & Transfer Case
  • Wiring Diagrams

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Vehicle Safety Data

2021 Ram 3500 Recalls & Complaints

NHTSA #21V92500024/11/2021Component: AIR BAGS:SIDE/WINDOW:CURTAIN

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured wi

Consequence

An air bag that deploys improperly can increase the risk of injury in a crash.

Remedy

Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed J

NHTSA #21V79800014/10/2021Component: ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical sh

Consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised to park these vehicles outside of buildings or structures, and not near other veh

NHTSA #21V16300011/03/2021Component: ELECTRICAL SYSTEM

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the S

Consequence

A vehicle fire increases the risk of injury.

Remedy

Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if

NHTSA #22V83500010/11/2022Component: POWER TRAIN:AUTOMATIC TRANSMISSION

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from th

Consequence

Leaking transmission fluid may contact an ignition source within the engine compartment, increasing

Remedy

Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owne

NHTSA #22V14000010/03/2022Component: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may

Consequence

An ESC malfunction indicator light that fails to illuminate during an electronic stability control p

Remedy

Dealers will update the ABS control module software, free of charge. Owner notification letters wer

NHTSA #23V06000009/02/2023Component: ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may o

Consequence

An electrical short in the relay can result in an engine compartment fire with the ignition on or of

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. De

NHTSA #22V90400008/12/2022Component: STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailga

Consequence

An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creat

Remedy

Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free

NHTSA #25V76500006/11/2025Component: AIR BAGS:FRONTAL

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deplo

Consequence

A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy

Dealers will replace the steering column control module, free of charge. Owner notification letters

TSB #11032842

Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message: Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no

TSB #11032827

Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0731-00 - Gear 1 Shift Incorrect Ratio (This D

TSB #11032824

Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message: Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no

TSB #11032650

Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0731-00 - Gear 1 Shift Incorrect Ratio (This D

TSB #11032647

Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message: Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no

TSB #11032344

Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.

TSB #11031471

Light Random Tick Noise From The Engine.

TSB #11031466

Diagnostic Trouble Code (DTC) P2459-00 Particulate Filter Regeneration Too Frequent Setting in the Powertrain Control Module (PCM) or Under Fueling or Over Fueling Condition After Fuel Injector(s) Replacement

Showing the 8 most recent of 561 technical service bulletins on file with NHTSA.

20251105Component: ENGINEFire reported

The contact filed the complaint on behalf of the customer, who was the owner of a 2021 Ram 3500. The contact stated that while the owner was driving at an undisclosed speed, the vehicle caught on fire

20240513Component: UNKNOWN OR OTHERFire reported

On [XXX] while I was driving in Reno Nevada with the truck without warning smoke started to come out of the hood, fluid was coming out from under truck, fire department came made sure fire was extingu

20220427Component: ELECTRICAL SYSTEMFire reported

Our vehicle was involved in a total loss fire from the engine compartment while driving. We were driving the unit and noticed smoke, when we were merging to pull of the road flames started coming up a

20220427Component: ENGINEFire reported

Our vehicle was involved in a total loss fire from the engine compartment while driving. We were driving the unit and noticed smoke, when we were merging to pull of the road flames started coming up a

20220321Component: POWER TRAINFire reported

The transmission’s light came on saying that it was heated. I parked as soon as possible and that’s when the flames were coming out of the hood. I did burned my hands trying to put out the fire wi

Showing the 5 most serious of 87 complaints filed with NHTSA.

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