2013 Chevrolet Suburban 2500 Service and Repair Manual

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. WHILE IDLING ON THE HIGHWAY, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, HEAD, AND MOUTH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO TRAPP CADILLAC CHEVROLET (200 S HOLLYWOOD RD, HOUMA, LA 70360 (985) 200-3937), BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 18,000.

TRAVELING IN CONSTRUCTION IN MERGE LANE TAPPED ON BRAKES, DRIVERS SEAT BELT CAUGHT AND DID NOT RELEASE DRIVER APPLIED BRAKES TO AVOID COLLISION WITH A MERGING SEMI. THE SEAT BELT TIGHTENED EVEN MORE PULLING THE DRIVER UP OUT OF THE SEAT THE BACK SEAT PASSENGER HAD TO RELEASE THE BELT AFTER BEATING ON THE RELEASE LATCH. TAKEN TO DEALERSHIP IT WAS FOUND THAT BOTH FRONT SEAT BELTS WERE BINDING AND NOT RELEASING. *TR

2013 CHEVROLET SUBURBAN HAVE AN ELECTRICAL AND TRANSMISSION CLUNKING PROBLEM FOR THE PAST 2 YEARS, AND GMC DON'T WANT TO DO ANYTHING ABOUT IT. KRYSTAL DEALERSHIP IN BROOKLYN, NY AND MANFREDI DEALERSHIP IN STATEN ISLAND, NY, HAVE NO CUSTOMER SERVICE WHAT'S SO EVER

The dashboard in 2007-2014 gm trucks and subs break apart. These can shatter when in an accident. There is insufficient bracing and supports to keep the dashboards from cracking and coming apart in pieces. Only remedy is to replace the dashboard or get an aftermarket cap that may or may not hold during an accident. Especially when the airbags is deployed.

The contact owns a 2013 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

On the driver side adjacent to the fuel tank, improper drainage for the body frame caused severe rust. Over time the frame of the vehicle becomes a safety hazard and may cause the frame to crack or split resulting in loss of control to the rear of the vehicle.

Bought 2013 suburban brand new and in 2018, on a trip to the mountains for fall break, the car quit with no warning signs, in the middle of the night. The car would not accelerate when gas pedal was pressed and RPM gauge needle “fluctuated erratically” until car came to a complete stop in the middle of the highway! It was a scary and dangerous situation because it was late at night and we were in the mountains with no phone signal. Cars were coming and going both ways on Highway. Eventually people stopped to help us get suburban towed to local Chevrolet dealership and we had to rent a vehicle

My Suburban's dashboard has a crack that extends now to the edge of the airbag compartment door, with a piece now missing and what appears to be something like an airbag visible. I am concerned the airbag will not deploy correctly if / when it is needed. I have called a certified Chevrolet dealer/ repair garage who said this is not an issue listed under Chevrolet's recall, although I have seen numerous other customers express similar concerns and issues as mine. Thank you.