1998 Chrysler Town & Country Service and Repair Manual

TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ANOTHER VEHICLE REAR ENDED THE CONTACT AND THE SEAT BELTS FAILED TO SECURE THE FRONT DRIVER AND THE FRONT PASSENGER. A POLICE REPORT WAS FILED. THE FRONT DRIVER AND THE FRONT PASSENGER BOTH SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED UNDER NHTSA CAMPAIGN NUMBER: 02V076000 (SEAT BELTS).THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

CONSUMER STATE WHILE TRAVELING 70-75 MPH CONSUMER HEARD A BANG THE THE RIGHT REAR END STARTED TO SHUTTER AND HIT THE GROUND CAUSING LOSS OF CONTROL, THE RIGHT REAR WHEEL AND AXLE UNIT BROKE OFF THE VAN AND ROLLED ACROSS THE FREEWAY CAUSING THE VAN TO ROLL OVER TWO AND A HALF TIMES, BOTH OCCUPANTS OF THE VEHICLE SUSTAINED INJURIES. * TS *NLM

ENGINE SPONTANEOUSLY STARTED ON FIRE AND FIRE DESTROYED THE ENTIRE VEHICLE. OWNER JUST PURCHASED THE VEHICLE 1 WEEK PRIOR TO THIS OCCURRING FROM A DEALERSHIP. ALL OF A SUDDEN, THERE WAS SMOKE EVERYWHERE WHILE DRIVING ON THE INTERSTATE, AND WITHIN 3-4 MINUTES OF PULLING TO THE SIDE OF THE ROAD DUE TO SMOKE OCCURRING, THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. THE OWNER IS 9 MONTHS PREGNANT, AND THERE WERE 3 YOUNG CHILDREN ALSO IN THE VEHICLE WHEN THIS OCCURRED. FIRE FIGHTERS TOLD THE OWNERS THAT IF THEY HAD CONTINUED TO DRIVE THE VEHICLE ANOTHER 100 FEET, THE VEHICLE WOULD HAVE BLOWN UP WITH AL

ACCIDENT AT 60 MPH. THE CONSUMER WAS REAR ENDED AND THE SEAT BACK COLLAPSED. THE CONSUMER SUFFERED INJURIES. *JB

WHILE TRAVELING AT APPROXIMATELY 55 TO 60 MP CONSUMER'S VEHICLE ROLLED APPROXIMATELY FOUR TIMES, AND DRIVER WAS EJECTED FROM VEHICLE WHILE HE WAS WEARING RESTRAINT BELT. CONSUMER WAS EJECTED FROM VEHICLE DUE TO SEATBACK SNAPPING AND FALLING BACKWARDS, ALLOWING DRIVER TO SLIDE OUT FROM RESTRAINT BELT. DRIVER SUFFERED A BROKEN LEFT WRIST/RIGHT ANKLE/ LEFT CLAVICAL, AND RIGHT SHOULDER; AS WELL AS HAVING TORN LIGAMENTS IN HIS RIGHT KNEE. IN ADDITION TO BITING A PORTION OF HIS TONGUE OFF. *AK THE MANUFACTURER INRESPONSE TO THE CONSUMER THAT INDICATED THE SEAT BACKS WERE DESIGNED TO

VEHICLE STOPPED IN PARKING LOT WITH ENGINE RUNNING. TOOK FOOT OFF BRAKE TO ACCELERATE, AND ENGINE REVVED UP, AND VEHICLE TOOK OFF. APPLIED BRAKES, DID NOT STOP VEHICLE. IT SPED UP TO 60 MPH, HIT CARS/ FENCE. FINALLY, STOPPED VEHICLE. VEHICLE STILL AT DEALER, DAMAGE UNKNOWN, CHRYSLER CONTACTED, SAID FILE OPENED. *AK

THIS VEHICLE WAS IN A FRONT END SIDE COLLISION, THE OTHER VEHICLE WAS TRAVELING AT 40 MPH AND THE CONSUMER WAS GOING 20 WHEN AND WAS STRUCK IN THE FRONT SIDE. THE THIRD ROW OF SEATS COLLAPSED IN THIS MINI VAN AND WAS LAID FLAT OUT LIKE A BED. THE DEALER HAS BEEN CONTACTED. *AK

CONSUMER HAD A ACCIDENT AND THE AIR BAG DID NOT DEPLOY. *AK