2017 Mercedes-Benz Sprinter 3500 Service and Repair Manual

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Factory-Grade Data

2017 Mercedes-Benz Sprinter 3500 service and repair manual — a detailed, factory-style reference for maintenance, diagnostics, and repair. Use it to confirm correct procedures, specifications, and system coverage before you start work.

Designed for technicians and DIY owners, this manual helps you troubleshoot accurately, follow step-by-step repair procedures, and reference wiring diagrams and system sections quickly while you work.

What’s included

  • Step-by-step repair procedures and service information
  • Specifications and reference data (where provided)
  • Wiring diagrams and electrical sections
  • Powertrain, brakes, steering, suspension, HVAC and more

Trims covered

  • Base Extended Cargo Van 3-Door
  • Base Standard Cargo Van 3-Door
  • Base Cab & Chassis 2-Door

Engines covered

  • 3.0L 2987CC V6 DIESEL DOHC Turbocharged
  • 2.1L 2143CC 131Cu. In. l4 DIESEL DOHC Turbocharged

Index / Table of contents

  • Body
  • Brakes
  • Chassis Electrical
  • Driveline
  • Engine Cooling
  • Engine Electrical
  • Engine Mechanical
  • Engine Performance & Emission Controls
  • Fuel System
  • General Information & Identification
  • Heating, Ventilation, & Air Conditioning
  • Hybrid & Electric Vehicle Systems
  • Steering
  • Suspension
  • Transmission, Clutch, & Transfer Case
  • Wiring Diagrams

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Vehicle Safety Data

2017 Mercedes-Benz Sprinter 3500 Recalls & Complaints

NHTSA #20V66300028/10/2020Component: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection p

Consequence

The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may i

Remedy

DVUSA will notify owners, and dealers will check the return line connections of the power steering s

NHTSA #21V04200003/02/2021Component: ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stabili

Consequence

If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions,

Remedy

DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust se

TSB #11031943

Complaint Rattling noise from underneath the vehicle. Cause One or more of the following conditions may be present: 1. The exhaust bracket from the DPF to the transmission is cracked or broken. See Pic. 1 for an example of a broken bracket.

TSB #11030629

The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating

TSB #11028113

EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI contr

TSB #11026891

Clunking noise on load change or gear engagement Complaint Clunking noise can be heard on some load changes or when changing from N->R or N->D Cause Movement of transfer case splines Remedy Apply bearing retainer (green) Loctite to both out

TSB #11023983

Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be displayed: Engine oil level cu

TSB #11023982

Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmis

TSB #11022498

Mercedes-Benz AG, the manufacturer of Mercedes-Benz Sprinter vans, has determined that on certain Model Years 2017-2021 Sprinter vehicles, the In Use Monitor Performance Ratio (IUMPR) function of the OBD system might not perform as intended

TSB #11018920

Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fa

Showing the 8 most recent of 94 technical service bulletins on file with NHTSA.

20241223Component: FUEL SYSTEM, DIESEL

The contact owns a 2017 Mercedes-Benz M3CA76 Sprinter 3500. The contact stated while driving at approximately 65 MPH, the diesel purifier, Diesel Exhaust Fluid, DEF system, warning illuminated. The co

20241219Component: FUEL SYSTEM, DIESEL

The contact owns a 2017 Mercedes- Benz Sprinter 350. The contact stated that while driving at various highway speeds the warning message "DEF Is Low" had suddenly displayed and the vehicle went into

20230825Component: STRUCTURE

The contact owns a 2017 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 25 MPH, he had to brake abruptly, due to an animal crossing the roadway. Then he heard a loud sound

20230821Component: SERVICE BRAKES

The ESP and ABS warning lights went on suddenly after what sounded like a thud. The car had not run over anything. There was some initial brief chattering of the break pedal, and that subsided. The

20230821Component: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The ESP and ABS warning lights went on suddenly after what sounded like a thud. The car had not run over anything. There was some initial brief chattering of the break pedal, and that subsided. The

Showing the 5 most serious of 38 complaints filed with NHTSA.

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