2014 Mercedes-Benz Sprinter 3500 Service and Repair Manual

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Factory-Grade Data

2014 Mercedes-Benz Sprinter 3500 service and repair manual — a detailed, factory-style reference for maintenance, diagnostics, and repair. Use it to confirm correct procedures, specifications, and system coverage before you start work.

Designed for technicians and DIY owners, this manual helps you troubleshoot accurately, follow step-by-step repair procedures, and reference wiring diagrams and system sections quickly while you work.

What’s included

  • Step-by-step repair procedures and service information
  • Specifications and reference data (where provided)
  • Wiring diagrams and electrical sections
  • Powertrain, brakes, steering, suspension, HVAC and more

Trims covered

  • Base Extended Cargo Van 3-Door
  • Base Standard Cargo Van 3-Door
  • Base Cab & Chassis 2-Door

Engines covered

  • 3.0L 2987CC V6 DIESEL DOHC Turbocharged
  • 2.1L 2143CC 131Cu. In. l4 DIESEL DOHC Turbocharged

Index / Table of contents

  • Body
  • Brakes
  • Chassis Electrical
  • Driveline
  • Engine Cooling
  • Engine Electrical
  • Engine Mechanical
  • Engine Performance & Emission Controls
  • Fuel System
  • General Information & Identification
  • Heating, Ventilation, & Air Conditioning
  • Hybrid & Electric Vehicle Systems
  • Steering
  • Suspension
  • Transmission, Clutch, & Transfer Case
  • Wiring Diagrams

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Vehicle Safety Data

2014 Mercedes-Benz Sprinter 3500 Recalls & Complaints

NHTSA #17V09300010/02/2017Component: AIR BAGS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcemen

Consequence

If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.

Remedy

DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket arou

NHTSA #16V07700010/02/2016Component: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 a

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could

Remedy

Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the

NHTSA #21V04200003/02/2021Component: ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stabili

Consequence

If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions,

Remedy

DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust se

TSB #11031943

Complaint Rattling noise from underneath the vehicle. Cause One or more of the following conditions may be present: 1. The exhaust bracket from the DPF to the transmission is cracked or broken. See Pic. 1 for an example of a broken bracket.

TSB #11030629

The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating

TSB #11028113

EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI contr

TSB #11026891

Clunking noise on load change or gear engagement Complaint Clunking noise can be heard on some load changes or when changing from N->R or N->D Cause Movement of transfer case splines Remedy Apply bearing retainer (green) Loctite to both out

TSB #11023983

Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be displayed: Engine oil level cu

TSB #11023982

Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmis

TSB #11018920

Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fa

TSB #11017565

EGR Valve Diagnosis and Cleaning Procedure using TUNAP 926 on 906, 907 Sprinter with OM642 Diesel Engine Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes

Showing the 8 most recent of 130 technical service bulletins on file with NHTSA.

20210107Component: SERVICE BRAKESCrash reported

IT STARTED WITH TRANSMISSION NOT SHIFTING, DASH WARNING LIGHTS FLASHING, NO CRUISE CONTROL ALL WHILE IN MOTION

20210107Component: ENGINECrash reported

IT STARTED WITH TRANSMISSION NOT SHIFTING, DASH WARNING LIGHTS FLASHING, NO CRUISE CONTROL ALL WHILE IN MOTION

20210107Component: VEHICLE SPEED CONTROLCrash reported

IT STARTED WITH TRANSMISSION NOT SHIFTING, DASH WARNING LIGHTS FLASHING, NO CRUISE CONTROL ALL WHILE IN MOTION

20200924Component: ELECTRONIC STABILITY CONTROL (ESC)Crash reported

POWER STEERING WENT OUT AND CAR CRASHED. MERCEDES BENZ WALNUT CREEK CALIFORNIA REFUSED FREE REPAIR

20201209Component: UNKNOWN OR OTHERFire reported

IN JUNE OF 2020 THIS VEHICLE CAUGHT ON FIRE, ORIGINATING IN THE ENGINE COMPARTMENT ACCORDING TO MY DRIVER. THE VEHICLE WAS A TOTAL LOSS RESULTING IN NO BODILY HARM AND MY INSURANCE COMPANY PAID ME A S

Showing the 5 most serious of 83 complaints filed with NHTSA.

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