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2012 Kia Sorento Service and Repair Manual

Regular price $29.99 USD
Covers all 2012 Sorento trims — SX Sport Utility 4-Door, LX Sport Utility 4-Door, EX Sport Utility 4-Door +1 more ·
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FactoryManual
Anonymous

Where were wiring diagrams?

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FactoryManual
Anonymous

Very difficult to navigate seems like similar information is in several random locations

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FactoryManual
Anonymous

All other content is as promised

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FactoryManual
Anonymous

Very hard to navigate. Could not even find a index

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FactoryManual
TERRY MUICH

The download I received was a complete waste of my money. Was not even close to what it was represented as. I thought I was getting a proper service repair manual. What I got was a collection of service bulletins. I sent an email to your company right after I looked through it requesting my money back. Have yet to hear a response. Terry Muich

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FactoryManual
Ricky Coley

Not a hard copy manual and the file is to big too load on my computer.

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FactoryManual
John Puzak

I'm trying to download the manual to my laptop. Can't get a table of contents on my phone. Might have a better review the

After directions from from factory manuals,
I downloaded Adobe Acrobat-working great. Great customer service!!!

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FactoryManual
Richard Musser

easy

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FactoryManual
Donald Folmar

More detailed than I thought, still trying to navigate through it, not what I thought it would be, thought it would be more like the Haynes manual.

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FactoryManual
Nathaniel Footman Jr

Delivery via wifi great.

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FactoryManual
Anonymous

Great

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FactoryManual
David Bacon

It was much larger than i expected. 5 documents at 12k pages each. Its not something ill actually be able read but its easy enough to find what you need..
The Ford F250 manual is much easier to navigate at just over 8000 pages.
If i spend the money for Adobe Acrobat Professional ill be able to break it down into manageable bits.
Both manuals area great value for the money.

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FactoryManual
Susanne Dubois

Manual ok. Very hard to find info pertaining to my vehicle

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FactoryManual
Mark Stypinski

Easy to use and great to look up tech specs.

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FactoryManual
Stuart Clancy

Easy to find the exact manual for your vehicle, great directions for the download process for the less than savvy internet users.

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FactoryManual
Daniel Arvola

The manual is awesome!

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FactoryManual
Anonymous

Pretty good manual, bookmarking could be a little better

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FactoryManual
Thomas Downs

I am unable to open the manual. I guess I didn't process something right.

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FactoryManual
Stanislav Bilev

Got the manual almost immediately.

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FactoryManual
Anonymous

I need a printed 2015 Ford Taurus 3.5 engine repair manual either Chilton or Haynes

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FactoryManual
James Foley

Excellent. Now I can actually start working on my cars again with confidence. YouTube videos really are inadequate.

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FactoryManual
Mark Schultz

Schematics were not high resolution making the markings and names difficult to read when zoomed in. Improvement is needed. Otherwise it is a good document.

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FactoryManual
Scott Martin

Vary easy

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FactoryManual
Werner A Wozniak

Very satisfied with my purchase. Has all clear details and fixes like the oem factory manual have. Thanks and God bless you.

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FactoryManual
Anonymous

.

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FactoryManual
Anonymous

Finding and ordering the manual for my vehicle was very easy

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FactoryManual
Michael Willis

I wasn’t sure why I needed this to be a PDF, but it was apparent once I got it. It includes what would be thousands of pages if it were in print. The links take you to wherever you need to go in the text.

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FactoryManual
Anonymous

I didn’t realize I would have a link in an email to click to get another email with another link to download.

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FactoryManual
David Sims

would rather have a maintenance manual. have a parts manual from parts vu company. only difference is that your parts manual has all together whereas the parts vu had to download the differsections individually.

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FactoryManual
Jack Larkin

Our original order was supposed to be for our 2014 Subaru Outback, yet the manual came up as Forester. We did have to purchase a new manual in order for them to send us the correct manual. We hope it will help us repair our Subaru.

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FactoryManual
Tim Vaclav

Quick and easy

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FactoryManual
Anonymous

Item as described quick delivery

The 2012 Kia Sorento was sold in four trim levels around two gasoline engines, a 3.5L V6 and a 2.4L four-cylinder, and the service specifications diverge between them. The figures here are the ones Kia published for the 2012 Sorento rather than approximations pulled from an adjacent model year.

Engines covered

  • 3.5L V6 — DOHC, naturally aspirated, gasoline
  • 2.4L inline-four — DOHC, naturally aspirated, gasoline

Body styles covered

  • 4-door sport utility

Trims covered

  • Base
  • EX
  • LX
  • SX

Known issues on the 2012 Sorento. Four recalls are on federal record for this model year. The first concerns the engine itself, following machining errors during the engine manufacturing process: bearing wear may result in the engine seizing, increasing the risk of a crash. A related second recall covers the fuel delivery hoses, lines and fittings on Sorentos that previously received an engine replacement under recall number 17V-224, where a fuel leak in the presence of an ignition source can increase the risk of a fire. The third is on the antilock/traction control side of the hydraulic brake system: an engine compartment fire while parked or driving can increase the risk of injury. The fourth covers the automatic transmission, where excessive force may unintentionally shift the vehicle out of Park without requiring the brake to be pressed. Owners have filed 1,202 complaints against the 2012 Sorento and Kia has issued 186 technical service bulletins.

Whether the job is tracing a lower-end knock, inspecting fuel lines after an engine replacement or checking the brake-shift interlock, the procedures and specifications are Kia's own, written for the 2012 Sorento.

NHTSA #18V90700019/12/2018Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Consequence

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

NHTSA #20V75000002/12/2020Component: ENGINE

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

Consequence

An engine compartment fire increases the risk of injury.

Remedy

Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.

NHTSA #17V22400031/03/2017Component: ENGINE AND ENGINE COOLING:ENGINE

Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

Consequence

Bearing wear may result in the engine seizing, increasing the risk of a crash.

Remedy

Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.

NHTSA #15V62600006/10/2015Component: POWER TRAIN:AUTOMATIC TRANSMISSION

Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Consequence

Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.

Remedy

Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.

NHTSA #23V65200025/09/2023Component: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence

An engine compartment fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

TSB #11034003

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are ind

TSB #11028908

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are ind

TSB #11026980

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been m

TSB #11026825

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-202

TSB #11026698

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking

TSB #11025768

TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th

TSB #11017172

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provid

TSB #11017109

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th

Showing the 8 most recent of 233 technical service bulletins on file with NHTSA.

10/13/2023Component: AIR BAGSCrash reported4 injured

The contact owned a 2012 Kia Sorento. The contact stated that while driving at 42 MPH, another vehicle failed to stop at a stop sign, and she collided with the other vehicle head-on. As a result, her vehicle careened off the roadway and into a ditch, colliding with an unoccupied parked vehicle before coming to a complete stop. The air bags did not deploy. A police report and injuries were reported. The driver and her passengers were transported to an area hospital by EMS and treated for various

12/22/2015Component: POWER TRAINCrash reported2 injured

ON AUGUST 23, 2015, A 2012 KIA SORENTO WAS PARKED ON THE SIDE OF THE HIGHWAY AND STATIONARY AFTER BEING INVOLVED IN A MINOR ACCIDENT. WITHOUT THE DRIVER'S KNOWLEDGE AND WITHOUT THE DRIVER TAKING ANY INTENTIONAL ACTION, THE VEHICLE SHIFTED OUT OF PARK AND INTO NUETRAL OR REVERSE, CAUSING THE VEHICLE TO MOVE BACKWARDS. AS IT MOVED BACKWARDS, IT KNOCKED OVER AND DRAGGED THE OWNER OF THE VEHICLE, WHO AT THE TIME WAS STANDING NEXT TO THE VEHICLE. THE VEHICLE THEN STRUCK A PERSON STANDING BEHIND THE V

11/14/2014Component: SEAT BELTSCrash reported2 injured

I WAS IN A STOPPED POSITION WHEN I WAS REAR ENDED BY A VEHICLE WHO WAS REAR-ENDED BY A 3RD VEHICLE. I WATCHED MY 9 YEAR OLD WHO WAS BUCKLED IN THE 2ND ROW PASSENGER SIDE GET THROWN AROUND FORWARDS AND BACKWARDS DURING THE FIRST IMPACT, I THEN PUT THE CAR INTO PARK AS WE WERE HIT A SECOND TIME AND I WATCHED HER GET THROWN AROUND FORWARD AND BACKWARD AGAIN. THE SEATBELT DID NOT ENGAGE AT EITHER POINT OF IMPACT. *TR

09/18/2025Component: AIR BAGS,STRUCTURE,ENGINECrash reported2 injured

Hey I’ve Recently Wrecked My Vehicle Due To Malfunctions This Year Just A Few Months Ago & I Reported It To The Dealer Before I Crashed It. That Something Was Wrong With The Engine And Also Sent The Dealership I Purchased It From Videos Before Hand But Nobody Would Listen To Me. Now My Car Is Sitting In A lot Engine Blowed And I Can’t Afford Another One. I Have Proof , Names And Also Couldn’t Get My Car Fixed Because I Only Had Liability Insurance Only. No Report Was Filed Because Me And The Oth

05/15/2012Component: AIR BAGSCrash reported2 injured

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE BETWEEN THE FRONT AND REAR PASSENGER SIDE DOORS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIGHT HIP AND NECK. THE PASSENGER SUSTAINED INJURIES TO THE NECK, HIP, RIGHT ARM AND RIGHT LEG. THE DRIVER AND PASSENGER WERE BOTH TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS TOWED TO A COLLISION CENTER. A POLICE REPORT WAS FILED. THE VEHIC

12/14/2015Component: POWER TRAINCrash reported1 injured

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE, THE VEHICLE ROLLED AWAY INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO A FRONT GATE. THE CONTACT ENTERED THE VEHICLE AND DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE FROM CONTINUING TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUSTAINED LEG AND KNEE INJURIES THAT NEEDED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V626000

12/13/2017Component: AIR BAGSCrash reported1 injured

TL* THE CONTACT OWNED A 2012 KIA SORENTO. WHILE DRIVING 20-25 MPH AND MAKING A LEFT TURN, THE VEHICLE WAS STRUCK ON THE REAR PASSENGER DOOR AND REAR QUARTER PANEL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH REAR PASSENGER SIDE CURTAIN AIR BAGS, WHICH FAILED TO DEPLOY. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL FOR A FRACTURED COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECH

10/26/2014Component: POWER TRAINCrash reported1 injured

MY 10-YEAR OLD SON, WITHOUT MY KNOWLEDGE, WAS PLAYING IN OUR 2012 KIA SORENTO ONE SUNDAY AFTERNOON. IT'S THE PUSHBUTTON START TYPE AND HE DIDN'T HAVE THE KEY FOB. THAT WAS IN THE HOUSE. REGARDLESS, WITHOUT THE CAR STARTED AND WITHOUT HIS FOOT ON THE BRAKE, HE WAS ABLE TO SHIFT THE VEHICLE OUT OF PARK AND INTO NEUTRAL. BECAUSE THE SORENTO WAS PARKED ON AN INCLINE, IT BEGAN TO COAST BACKWARD DOWN THE DRIVEWAY. OUR SON TRIED TO PUT THE SUV BACK INTO PARK. BECAUSE IT WAS MOVING, HE WAS UNABLE

08/30/2012Component: AIR BAGSCrash reported1 injured

I JUST TURNED RIGHT ON THE MAIN STREET IN MY SUBDIVISION WHEN A MOTORCYCLE GOING AT A HIGH RATE OF SPEED HIT THE SPEED BUMP AN RAN RIGHT INTO MY DOOR ON DRIVERS SIDE. NO AIR BAGS WENT OFF AN THERE IS AIR BAGS ON THE DOOR. BOTH OF US TRANSPORTED BY EMS TO HOSPITAL. *TR

03/19/2017Component: STEERING,SUSPENSION,AIR BAGSCrash reported1 injured

TAKATA RECALL- I HAD JUST STOPPED TURNED A CORNER AND THEN VEHICLE PULLED TO THE RIGHT CAUSING ME TO HIT A POLE.

02/01/2012Component: SERVICE BRAKES, HYDRAULIC,AIR BAGS,VEHICLE SPEED CONTROLCrash reported1 injured

TL* THE CONTACT OWNED A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ON A MOUNTAINOUS ROAD AT APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE CONTACT APPLIED THE BRAKE PEDAL, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE EVENTUALLY STOPPED AFTER CRASHING INTO A CEMENT WALL. THE AIRBAG LOCATED IN THE STEERING WHEEL DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AND TH

12/16/2011Component: POWER TRAINCrash reported

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY WITH THE ENGINE OFF WHEN IT ROLLED BACKWARD AND CRASHED INTO A NEIGHBORING HOME. THE CONTACT STATED THAT BEFORE SHUTTING THE VEHICLE OFF, HE WAS UNABLE TO SHIFT INTO PARK AND SHUT OFF THE VEHICLE WHILE IN DRIVE. THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED AND A REPORT WAS FILED AND AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.

11/03/2015Component: AIR BAGS,SERVICE BRAKESCrash reported

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE COMING THE A STOP, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE TO CRASHED INTO A RESTAURANT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS STILL AT THE LOCATION OF THE CRASH AT THE TIME OF THE CALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,741.

07/26/2013Component: POWER TRAIN,EXTERIOR LIGHTING,STRUCTURECrash reported

MY 6 YEAR OLD CHILD GOT INTO THE VEHICLE TO GET A DRINK. SHE HIT THE GEAR SHIFT AND IT WENT FROM PARK TO GEAR AND ROLLED DOWN THE HILL UNTIL COMING TO A STOP BY HITTING A TREE. MY NEIGHBOR TRIED TO STOP THE CAR FROM ROLLING BUT HE COULD NOT GET THE DOOR OPEN BECAUSE IT LOCKED. MY CHILD WAS IN THE PASSENGER SIDE OF THE CAR AND THE KEYS WERE NOT IN THE IGNITION. KIA SERVICE MANAGER TOLD ME THAT THE CAR SHOULD NOT GO OUT OF PARK UNLESS THE KEYS ARE IN THE IGNITION AND THE BRAKE IS PUSHED. *TR

06/05/2018Component: ENGINECrash reported

MY SON WAS DRIVING OUR 2012 KIA SORENTO AND AS HE EXITED THE FREEWAY TO THE SERVICE ROAD AND APPROACHED THE INTERSECTION WHICH WAS ON AN UPHILL GRADE, THE ENGINE SUDDENLY STALLED. HE LOST BRAKING AND STEERING CONTROL ON THE CAR. THE CAR ROLLED BACKWARDS INTO THE CAR BEHIND HIM AND COLLIDED WITH THE CAR RESULTING IN $1,820 DAMAGE TO THE OTHER CAR. THE ENGINE HAD SEIZED AND THREW A ROD INTO THE VEHICLE STARTER.

Showing the 15 most serious of 877 complaints filed with NHTSA.

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