Does the 2020 Chrysler Pacifica have any recalls?

The 2020 Chrysler Pacifica has 3 recalls on file with NHTSA, including issues with equipment adaptive/mobility:wheelchair restraints/securement:latch/anc.

How many complaints have been filed for the 2020 Chrysler Pacifica?

250 consumer complaints have been filed with NHTSA for the 2020 Chrysler Pacifica.

Are there technical service bulletins (TSBs) for the 2020 Chrysler Pacifica?

There are 536 technical service bulletins (TSBs) on file with NHTSA for the 2020 Chrysler Pacifica.

2020 Chrysler Pacifica Service and Repair Manual

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Factory-Grade Data

2020 Chrysler Pacifica service and repair manual — a detailed, factory-style reference for maintenance, diagnostics, and repair. Use it to confirm correct procedures, specifications, and system coverage before you start work.

Designed for technicians and DIY owners, this manual helps you diagnose issues correctly, follow proven repair steps, and use wiring diagrams and system sections to track faults faster.

What’s included

Step-by-step repair procedures and service information
Specifications and reference data (where provided)
Electrical diagnostics with wiring diagrams
Coverage across major systems: engine, transmission/driveline, brakes, steering, suspension, HVAC, and more

Trims covered

LX Mini Passenger Van 4-Door
Limited Mini Passenger Van 4-Door
Hybrid Limited Mini Passenger Van 4-Door
Touring Mini Passenger Van 4-Door
Touring L Mini Passenger Van 4-Door
Limited Platinum Mini Passenger Van 4-Door
Hybrid Touring Mini Passenger Van 4-Door
L Mini Passenger Van 4-Door
AWD Launch Edition Mini Passenger Van 4-Door
Hybrid Touring L Mini Passenger Van 4-Door
Touring L Plus Mini Passenger Van 4-Door

Engines covered

3.6L 3604CC 220Cu. In. V6 FLEX DOHC Naturally Aspirated
3.6L 3604CC 220Cu. In. V6 GAS DOHC Naturally Aspirated
3.6L 3604CC 220Cu. In. V6 PLUG-IN HYBRID EV-GAS (PHEV) DOHC Naturally Aspirated

Index / Table of contents

Body
Brakes
Chassis Electrical
Driveline
Engine Cooling
Engine Electrical
Engine Mechanical
Engine Performance & Emission Controls
Fuel System
General Information & Identification
Heating, Ventilation, & Air Conditioning
Hybrid & Electric Vehicle Systems
Steering
Suspension
Transmission, Clutch, & Transfer Case
Wiring Diagrams

Payment & Security

Payment methods

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Vehicle Safety Data

2020 Chrysler Pacifica Recalls & Complaints

NHTSA #25V87600017/12/2025Component: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANC

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. O

NHTSA #23V01000017/01/2023Component: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine

Consequence

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrumen

NHTSA #20V19100010/09/2020Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Je

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. O

TSB #11032842

Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message: Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no

TSB #11032824

TSB #11032647

TSB #11031688

Door Latch, Handle And Ajar Additional Service Information.

TSB #11031685

If the vehicle comes in with any of the following P codes, please refer to the active TSBs for HCP/AHCP flash BEFORE ordering PIM P0A78 - Drive Motor A Inverter Performance. P0A79 - Drive Motor B Inverter Performance. P0A3F-00 - Drive Motor

TSB #11031342

The Customer Concern Is The Power Liftgate, Wipers, Backup Lamp, Stop Lamp, Or Speaker Function Would Intermittently Not Function.

TSB #11031241

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

TSB #11030433

Hood Ajar Message On Cluster.

Showing the 8 most recent of 536 technical service bulletins on file with NHTSA.

20260516Component: AIR BAGSCrash reported3 injured

Driver side air bags did NOT deploy resulting in injury

20260422Component: AIR BAGSCrash reported3 injured

Driver side airbags failed to deploy during total loss head on collision.

20260422Component: SEATSCrash reported1 injured

Third row randomly closes on my kids who are buckled in them. I've reported this to the dealer shortly after getting my van in 2021. Brought it back to them twice where they found "no problem", then I

20240108Component: STEERINGCrash reported1 injured

Possible control arm failure, been reading online that this has been a known issue with these and nothing has been done about it. My wife was driving with our 3 small children when the vehicle went le

20230124Component: SERVICE BRAKESCrash reported1 injured

Exiting I-75, vehicle initially slowed but then accelerated while braking. Result was a collision with vehicle on exit ramp. Vehicle is still at collision shop. There was no forward collision warni

Showing the 5 most serious of 250 complaints filed with NHTSA.

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