2011 Jeep Compass Service and Repair Manual
The 2011 Jeep Compass was offered with two engines — the 2.0L I4 and the 2.4L I4 — across five trims. This manual is matched to this exact model year, so the data is correct for your specific engine and trim.
Engines
- 2.0L I4 — 122 cu in, DOHC
- 2.4L I4 — 144 cu in, DOHC
Trims
- Base
- Latitude
- Limited
- North Edition
- Sport
Known issues on the 2011 Compass. Three recalls are on federal record for this model year: frontal air bags, seat belt pretensioners, and side air bags that can be disabled, raising the risk of injury in a crash; a missing or incorrectly installed rivet that can compromise the steering column; and a software error that can delay side air bag deployment in a rollover. Owners have filed 283 complaints and Jeep has issued 58 technical service bulletins for the year.
From a routine service interval to a control-module reflash or a hard-to-trace wiring fault, it keeps you on the correct factory procedure and specification for your specific 2011 Compass.
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or side airbags.
In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.
Chrysler will notify owners, and dealers will correct the software free of charge. The recall began June 21, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall number is N01.
Emissions Recall U67 - Catalytic Converter Efficiency - Dealer Notification (Revision 11)
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
ACTUATOR - A/C AND HEATER
ACTUATOR - A/C AND HEATER
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing t
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing t
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
Showing the 8 most recent of 114 technical service bulletins on file with NHTSA.
S61/NHTSA 16V-668 OCCUPANT RESTRAINT CONTROLLER - THERE WAS AN ACCIDENT ABOUT 1 YEAR PRIOR TO THIS RECALL AND THE SAFETY BELTS DIDN'T RESTRAIN PROPERLY, AS BOTH DRIVER AND PASSENGER WERE INJURED AND AFTER 19 MONTHS LATER ARE STILL BEING TREATED FOR INJURIES. THE SEAT BELT LIGHT INDICATOR WOULDN'T GO OFF WHEN NO SEAT BELT WAS ON EVEN AT SPEEDS OF 40+ MILES. THE VEHICLE WAS TAKEN BACK TO DEALERSHIP FOR A FIX AND WAS TOLD THEY COULDN'T FIND SUCH AN ISSUE. IT MALFUNCTIONS PERIODICALLY AND WILL NO
INVOLVED IN SIDE IMPACT VEHICLE COLLISION ON PASSENGER SIDE OF MY 2011 JEEP COMPASS. SIDE AIR CURTAIN DID NOT DEPLOY RESULTING IN MY WIFE BEING KNOCKED UNCONSCIOUS AND SUFFERING A CONCUSSION FROM HITTING THE PASSENGER DOOR GLASS. IMPACT WAS TO HER DOOR AND SHOULD HAVE SET OFF THE AIR BAG SYSTEM AND AVOIDED HER INJURY. *TR
I HIT THE WALL AND THE AIR BAGS DID NOT COME OUT. *TR
WAS TRAVELING APPROX. 25 MPH AND WAS UNABLE TO STOP DUE TO SLIPPERY ROAD CONDITIONS AND HIT CAR IN FRONT. AIR BAGS DID NOT DEPLOY. *TR
I STARTED UP MY VEHICLE AND THE ETC LIGHT CAME ON, LET ME REMIND YOU THAT IT'S BEEN GOING ON AND OFF EVERY DAY, WELL, I PUT THE CAR IN DRIVE AND AS SOON AS I LET OFF THE BRAKE, MY CAR ACCELERATED TO 4 RPM'S AND I HIT THE BACK END OF A FAMILY FRIEND WHO WAS PARKED IN THE DRIVE WAY. I HAD THE BODY/MECHANIC SHOP TAKE A LOOK AT IT WHILE REPAIRING THE BODY, AND THEY HAD NO FOR SURE ANSWER. I HAVE HAD 5 DIFFERENT MECHANICS LOOK AT IT AND HAD MY CODES RAN MORE THAN ONCE. IT'S RIDICULOUS. THE ETC LIGHT
MY WIFE AND I JUST EXITED THE HIGHWAY WHERE WE WERE TRAVELING 70 MPH (RT 75 SOUTH TENNESSEE). WE CAME TO A STOP LIGHT THAT WAS RED AND APPLIED THE BRAKES. WE HEARD A LOAD SOUND FROM THE RIGHT FRONT WHEEL AND THE WHEEL PULLED FROM MY HANDS. I EXITED THE CAR TO FIND THE LOWER A FRAME HAD BROKEN OFF THE SUB FRAME. IF THIS HAPPENED ON THE HIGHWAY OR ON THE EXIT RAMP, WE WOULD HAVE LOST CONTROL AND CRASHED. THE POLICE AND THE TOW TRUCK DRIVER HAD NEVER SEEN ANYTHING LIKE THIS AND AGREED IF THIS HAPPE
WIFE WAS DRIVING ON THE HIGHWAY WHEN CAR STARTED TO SWERVE FROM SIDE TO SIDE AND THE BRAKES LOCKED. SHE SMASHED INTO THE BARRIER AND WHOLE CAR WAS TOTALLED. DON'T EVEN KNOW HOW WE CAN GET COMPENSATION FOR THIS. *DT*JB
THE EXHAUST HANGER ALLOWED THE EXHAUST TO SHIFT UP INTO THE BUMPER CAUSING THE REAR BUMPER TO MELT/BURN. MY FAMILY'S LIVES WERE PUT IN DANGER AND MY BUMPER WAS RUINED BECAUSE OF THIS ENGINEERING DEFECT. [XXX], CEO OF TOWN & COUNTRY DEALERSHIPS IN OREGON SENT AN EMAIL TO WARN HIS CUSTOMERS OF THIS PROBLEM STATING THE FOLLOWING: "DEAR PATRIOT AND COMPASS OWNERS, .... SOMETHING OF CONCERN THAT WE FEEL WE SHOULD SHARE WITH YOU. THE ISSUE HAS TO DEAL WITH THE EXHAUST PIPE ON (NON LIMITED) MODEL
FIRE STARTED SPONTANEOUSLY UNDER THE HOOD. UNABLE TO CONTROL OR STOP THE FIRE. MELTED EVERYTHING UNDER THE HOOD AND FIRE DEPARTMENT HAD TO BE CALLED. NO PRIOR WARNING THAT THERE WAS ANY ISSUE ELECTRICAL OR OTHERWISE.
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT STATED THAT THE DRIVER SIDE HEAD REST SEPARATED. THE HEAD REST STRUCK THE CONTACT'S NECK AND HEAD, CAUSING THE CONTACT TO SUFFER A DISLOCATED NECK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD REST PLASTIC BASE SEPARATED DUE TO DEFECTIVE PLASTIC. THE HEAD REST WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 74,519.
MOST OF THE TIME WHEN MAKING A SLOW RIGHT TURN ON UNEVEN ROAD, YOU CAN HEAR A LOAD POPPING OR SNAPPING SOUND COMING FROM THE LEFT FRONT AREA, OF THE LOWER CONTROL ARM. ALMOST SOUNDS AS BOLTS ARE SNAPPING APART. *TR
HORN DOSE NOT WORK, BUT BELIEVE IT GOES DEEPER THAN JUST HORN ISSUE. I HAVE SEEN A TREND WITH THESE VEHICLES THRU NUMEROUS SOURCES SUCH AS INTERNET FORUMS ECT. BEING THAT THE HORN CAN BE CONSIDERED A SAFETY FEATURE.I THINK THE ROOT OF THE PROBLEM IS A COMPUTER, ELECTRICAL OR A FUSE BOX ISSUE. TOOK VEHICLE TO JEEP DEALER YESTERDAY TO GET FIXED, CALLED LATER THAT DAY TO PICK UP VEHICLE SAID IT WAS FIXED, GOT HOME HORN DID NOT WORK.
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING 1 MPH OUT OF A PARKING LOT, THE CONTACT HEARD A LOUD CRACKING NOISE COMING FROM THE REAR WINDOW. THE CONTACT STATED THAT THE WINDOW SHATTERED AND CAUSED A HOLE THE SIZE OF A VOLLEYBALL IN THE REAR WINDOW. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
TRIED TO GET INSPECTED AND REFUSED DEALER SAID SUBFRAME IS RUSTED AND REAR-CROSSMEMBER RUSTED , DEALER SMAIL SAID. NOT COVERED UNDER EXTENDED WARRENTY !! SO MY QUESTION IS WHY WOULD MY JERP FRAME BE RUSTED WHEN IT'S A 2011 !!
ON THE REPORTED DATE MY 2011 JEEP COMPASS 2.4L 4X4 WAS REMOTE STARTED AND RAN FOR APPROXIMATELY 15-20 MINUTES BEFORE GETTING IN AND DRIVING OFF. THE ENGINE HAD WARMED UP ABOUT HALF WAY TO OPERATING TEMPERATURE. THE TEMPERATURE WAS 13 DEGREES FAHRENHEIT OUTSIDE. ONCE I LEFT AND PULLED OUT ONTO THE STREET THE TRANSMISSION THREW OUT 3 SMALL AND QUICK JERKS. THIS HAPPENED 3 MORE TIMES BEFORE GETTING ONTO THE INTERSTATE. THIS IS A BRAND NEW CVT LESS THAN A YEAR OLD. THE LAST CVT DID THE SAME SHUDDER
Showing the 15 most serious of 187 complaints filed with NHTSA.
