2021 Jeep Grand Cherokee Service and Repair Manual

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Covers all 2021 Grand Cherokee trims — 80th Anniversary Sport Utility 4-Door, High Altitude Sport Utility 4-Door, Summit Sport Utility 4-Door +5 more ·
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This service and repair manual is specific to the 2021 Jeep Grand Cherokee, matched to your exact engine and trim.

Engines

  • 3.0L V6 turbo — 182 cu in, DOHC
  • 5.7L V8 — 345 cu in, OHV
  • 6.2L V8 supercharged — 376 cu in, OHV
  • 6.4L V8 — 392 cu in, OHV

Trims

  • 80th Anniversary
  • Altitude
  • Blindada
  • High Altitude
  • Laredo
  • Laredo E
  • Laredo X
  • Limited
  • Limited Lujo
  • Limited Lujo Advance
  • Limited Lujo V8
  • Limited X
  • Overland
  • SRT
  • Summit
  • Trackhawk
  • Trailhawk
  • Upland

Known issues on the 2021 Grand Cherokee. Twelve recalls are on federal record for this model year: a tail-light side marker that fails to illuminate and reduces visibility to other drivers, an exhaust gas-recirculation emission-control fault that causes an unexpected loss of drive power, a missing weld that can let a child-seat tether anchor separate from the seat frame in a crash, a front upper-control-arm ball joint that can cause a loss of vehicle control, a rearview camera that does not display an image and reduces the driver's rear view, a steering-column fault that can cause a loss of steering control, headlight high beams that are difficult to activate and reduce visibility, a rearview image that does not display while in reverse and reduces the driver's rear visibility, another rearview-camera image that does not display and reduces the driver's visibility, an air-bag control-module software fault that can disable the air bags, a lighting control-module software fault that can leave the headlights inoperable, and rear coil springs that can detach from the vehicle while driving. Owners have filed 659 complaints and Jeep has issued 1,281 technical service bulletins for the year. This manual carries the factory diagnostic and repair procedures behind each of those systems.

From a routine service interval to a control-module reflash or a hard-to-trace camera or lighting fault, it keeps you on the OEM procedure and the correct specification for your specific 2021 Grand Cherokee.

NHTSA #22V54400028/07/2022Component: EXTERIOR LIGHTING:TAIL LIGHTS

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, t

Consequence

A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, in

Remedy

Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of char

NHTSA #22V28400028/04/2022Component: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCUL

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust

Consequence

An unexpected loss of drive power increases the risk of a crash.

Remedy

Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed

NHTSA #22V18000024/03/2022Component: CHILD SEAT:VEHICLE TETHER ANCHOR

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorag

Consequence

A missing weld may allow the child seat tether to separate from the seat frame during a crash, incre

Remedy

Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Own

NHTSA #24V13200022/02/2024Component: SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause th

Consequence

A loss of vehicle control increases the risk of a crash.

Remedy

Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters

NHTSA #21V72900021/09/2021Component: VISIBILITY:REARVIEW MIRRORS/DEVICES

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with th

Consequence

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk

Remedy

FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed o

NHTSA #23V35200018/05/2023Component: STEERING:COLUMN

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from

Consequence

A loss of steering control increases the risk of a crash.

Remedy

Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of c

NHTSA #21V79700014/10/2021Component: EXTERIOR LIGHTING:HEADLIGHTS

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam head

Consequence

Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk

Remedy

Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October

NHTSA #23V57700014/08/2023Component: BACK OVER PREVENTION:DISPLAY FUNCTION

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist mod

Consequence

A rearview image that does not display while in reverse decreases the driver's visibility of the rea

Remedy

Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notificat

NHTSA #24V43600013/06/2024Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cher

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk

Remedy

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge.

NHTSA #21V87300010/11/2021Component: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can

Consequence

Disabled air bags can increase the risk of injury to occupants in a crash.

Remedy

Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2,

NHTSA #21V95000009/12/2021Component: EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to becom

Consequence

Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk

Remedy

Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed Dec

NHTSA #23V41300008/06/2023Component: SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the v

Consequence

Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

Remedy

Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owne

TSB #11033308

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

TSB #11033299

***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Re

TSB #11032996

Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the no

TSB #11032992

After Electric Power Steering (EPS) Replacement, Diagnostic Trouble Code (DTC) C221C-00 ECU Not Programmed/Flash Required Is Set

TSB #11032982

Hot Cup Holders Customers may comment on the following: When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touc

TSB #11032976

R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: **FCW OFF light ON with no DTCs and can't turn off. Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera (RVC) Functions No

TSB #11032857

Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) lig

TSB #11032854

Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and

Showing the 8 most recent of 1281 technical service bulletins on file with NHTSA.

20250729Component: ENGINECrash reported1 injured

Was pulling into a parking spot on the 2nd level of parking garage and the Jeep accelerated and hit the cement wall at front of garage space. It accelerated on its own. The front of the jeep was cru

20250729Component: AIR BAGSCrash reported1 injured

Was pulling into a parking spot on the 2nd level of parking garage and the Jeep accelerated and hit the cement wall at front of garage space. It accelerated on its own. The front of the jeep was cru

20250729Component: VEHICLE SPEED CONTROLCrash reported1 injured

Was pulling into a parking spot on the 2nd level of parking garage and the Jeep accelerated and hit the cement wall at front of garage space. It accelerated on its own. The front of the jeep was cru

20241121Component: SUSPENSIONCrash reported1 injured

The contact owns a 2021 Jeep Grand Cherokee. The contact stated while accelerating after having stopped at a traffic signal at approximately 15 MPH she felt the steering wheel had locked, pulled the v

20241121Component: STEERINGCrash reported1 injured

The contact owns a 2021 Jeep Grand Cherokee. The contact stated while accelerating after having stopped at a traffic signal at approximately 15 MPH she felt the steering wheel had locked, pulled the v

Showing the 5 most serious of 659 complaints filed with NHTSA.

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