2020 Jeep Grand Cherokee Service and Repair Manual

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Covers all 2020 Grand Cherokee trims — High Altitude Sport Utility 4-Door, Summit Elite Platinum Sport Utility 4-Door, Summit Sport Utility 4-Door +5 more ·
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The 2020 Jeep Grand Cherokee was offered with four engines across sixteen trims. The recall, complaint, and service-bulletin records below are specific to this exact model year.

Engines

  • 3.0L V6 turbo (182 cu in), DOHC
  • 5.7L V8 (345 cu in), OHV
  • 6.2L V8 supercharged (376 cu in), OHV
  • 6.4L V8 (392 cu in), OHV

Trims

  • Altitude
  • High Altitude
  • Laredo
  • Limited
  • Limited Lujo
  • Limited Lujo Advance
  • Limited Lujo V8
  • Limited X
  • North
  • Overland
  • SRT
  • Summit
  • Summit Elite Platinum
  • Trackhawk
  • Trailhawk
  • Upland

Known issues on the 2020 Grand Cherokee. Three recalls are on federal record for this model year: a rearview camera that holds a lingering image and can distract the driver, a diesel fuel pump whose fuel starvation can cause an unexpected loss of drive power, and an engine fault that can cause the engine to stall — each one carrying a crash risk. Owners have filed 337 complaints, and 513 technical service bulletins have been issued for the year.

NHTSA #20V19100010/09/2020Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Je

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. O

NHTSA #22V40600009/06/2022Component: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce in

Consequence

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Remedy

Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system compone

NHTSA #23V41100008/06/2023Component: ENGINE AND ENGINE COOLING

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate,

Consequence

An engine stall can increase the risk of a crash.

Remedy

Dealers will update the powertrain control module software to maintain vehicle propulsion, free of c

TSB #11033308

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

TSB #11031337

Power Liftgate Inoperative.

TSB #11031241

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

TSB #11030269

Backup Camera Poor Image Quality Inspection

TSB #11030229

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0111-00 - In

TSB #11030138

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following dia

TSB #11030042

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)

TSB #11030035

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Showing the 8 most recent of 513 technical service bulletins on file with NHTSA.

20250718Component: AIR BAGSCrash reported2 injured

The contact owned a 2020 Jeep Grand Cherokee. The contact stated while driving at 30 MPH, another vehicle pulled out in front of his vehicle, causing him to T-bone the vehicle on the front driver side

20230921Component: AIR BAGSCrash reported2 injured

The contact owned a 2020 Jeep Grand Cherokee. The contact stated while driving approximately 15 MPH, the vehicle in front of the contact had lost control and ended across the lane. The contact stated

20240113Component: AIR BAGSCrash reported1 injured

Passenger side airbag failed to deploy. Head injury, rib fractures, vertebrae fracture

20231216Component: AIR BAGSCrash reported1 injured

I was in a head on collision in my 2020 Jeep Grand Cherokee and another driver crossed the center line. I braked at approximately 40 mph the other car was driving the same speed downhill and made impa

20230914Component: AIR BAGSCrash reported1 injured

The contact owned a 2020 Jeep Grand Cherokee. The contact stated that while his wife was driving 55 MPH, she collided with a Ford F-150 that ran a red light and entered the lane aggressively. The air

Showing the 5 most serious of 337 complaints filed with NHTSA.

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