2019 Mercedes-Benz Sprinter Service and Repair Manual

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Factory-Grade Data

2019 Mercedes-Benz Sprinter service and repair manual — a detailed, factory-style reference for maintenance, diagnostics, and repair. Use it to confirm correct procedures, specifications, and system coverage before you start work.

Designed for technicians and DIY owners, this manual helps you troubleshoot accurately, follow step-by-step repair procedures, and reference wiring diagrams and system sections quickly while you work.

What’s included

  • Step-by-step repair procedures and service information
  • Specifications and reference data (where provided)
  • Wiring diagrams and electrical sections
  • Powertrain, brakes, steering, suspension, HVAC and more

Trims covered

  • 415 CDI Standard Cargo Van 2-Door
  • 415 CDI Extra Extended Passenger Van 2-Door
  • 515 CDI Extra Extended Passenger Van 2-Door
  • 311 CDI Extended Cargo Van 2-Door
  • 515 CDI Standard Cargo Van 2-Door
  • 415 CDI Standard Passenger Van 2-Door
  • 515 CDI Extra Extended Cargo Van 2-Door
  • 311 CDI Extended Passenger Van 2-Door
  • 415 CDI Extra Extended Cargo Van 2-Door
  • 515 CDI Extra Cab & Chassis 2-Door
  • 315 CDI Extended Passenger Van 2-Door
  • 515 CDI Standard Passenger Van 2-Door
  • 311 CDI Standard Cargo Van 2-Door
  • 315 CDI Extended Cargo Van 2-Door
  • 311 CDI Standard Passenger Van 2-Door
  • 415 CDI Cab & Chassis 2-Door

Engines covered

  • 2.1L 2143CC 131Cu. In. l4 DIESEL DOHC Turbocharged

Index / Table of contents

  • Body
  • Brakes
  • Chassis Electrical
  • Driveline
  • Engine Cooling
  • Engine Electrical
  • Engine Mechanical
  • Engine Performance & Emission Controls
  • Fuel System
  • General Information & Identification
  • Heating, Ventilation, & Air Conditioning
  • Hybrid & Electric Vehicle Systems
  • Steering
  • Suspension
  • Transmission, Clutch, & Transfer Case
  • Wiring Diagrams

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Vehicle Safety Data

2019 Mercedes-Benz Sprinter Recalls & Complaints

NHTSA #20V59500029/09/2020Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.

Consequence

A fuel leak can increase the risk of a fire.

Remedy

DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or repl

NHTSA #20V66300028/10/2020Component: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection p

Consequence

The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may i

Remedy

DVUSA will notify owners, and dealers will check the return line connections of the power steering s

NHTSA #22V28100027/04/2022Component: BACK OVER PREVENTION:DISPLAY FUNCTION

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error.

Consequence

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were m

NHTSA #20V18000026/03/2020Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automati

Consequence

If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correc

NHTSA #20V18100025/03/2020Component: SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake

Consequence

Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a cra

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replac

NHTSA #20V10900025/02/2020Component: STEERING

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have

Consequence

If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a

Remedy

DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle interme

NHTSA #20V11000025/02/2020Component: STEERING:COLUMN

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering

Consequence

If small vehicle components, such as nuts and screws, enter the steering column area, the steering o

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steeri

NHTSA #23V20400024/03/2023Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the v

Consequence

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warn

Remedy

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner

NHTSA #23V87500021/12/2023Component: STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing

Consequence

Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fai

Remedy

Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification

NHTSA #23V87600021/12/2023Component: STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach

Consequence

A detached partition wall can increase the risk of injury.

Remedy

Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification

NHTSA #19V22200020/03/2019Component: UNKNOWN OR OTHER

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety

Consequence

Failure to identify loose safety related parts can increase the risk of crash and injury.

Remedy

DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. T

NHTSA #19V90800019/12/2019Component: EQUIPMENT

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly r

Consequence

If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free

No service bulletins No technical service bulletins on file with NHTSA for the 2019 Mercedes-Benz Sprinter.
20210811Component: POWER TRAINCrash reported1 injured

The contact's client was utilizing a 2019 Mercedes- Benz Sprinter 2500 for work. The contact stated while the vehicle was in park, the driver exited the vehicle however, it rolled backward, flipped ov

20210325Component: POWER TRAINCrash reported1 injured

ROLLAWAY FROM PARK. IMPACT AT RIGHT REAR OF VEHICLE.*DT Consumer stated delivery driver had the vehicle on park and left the vehicle to deliver a package. While outside the vehicle, he heard a noise

20220215Component: PARKING BRAKE:CONVENTIONALCrash reported

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while an employee was moving the vehicle out of the garage into the parking lot, the employee shifted the vehicle into PARK with

20220215Component: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)Crash reported

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while an employee was moving the vehicle out of the garage into the parking lot, the employee shifted the vehicle into PARK with

20220215Component: PARKING BRAKE:ELECTRICAL:CONTROL MODULE:SOFTWARECrash reported

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while an employee was moving the vehicle out of the garage into the parking lot, the employee shifted the vehicle into PARK with

20211015Component: UNKNOWN OR OTHERCrash reported

The van rolled even though it was in park. the first time it hit multiple cars when it rolled. We took it to Mercedes but they insisted nothing was wrong with the van. Issue happened multiple times an

20210808Component: SERVICE BRAKESCrash reported

It appears that driver pressed park and pulled the emergency brake. Its possible it wasn't pressed properly and dealer found no mechanical fault. Vehicle rolled forward and impacted another parked v

20210808Component: POWER TRAINCrash reported

It appears that driver pressed park and pulled the emergency brake. Its possible it wasn't pressed properly and dealer found no mechanical fault. Vehicle rolled forward and impacted another parked v

20210808Component: UNKNOWN OR OTHERCrash reported

It appears that driver pressed park and pulled the emergency brake. Its possible it wasn't pressed properly and dealer found no mechanical fault. Vehicle rolled forward and impacted another parked v

20200922Component: POWER TRAINCrash reported

DRIVER PARKED VAN ON A HILL, PUT THE VAN IN PARK AND EXITED THE VAN. WAS OUT OF THE VAN FOR APPROXIMATELY 15-20 SECONDS. DRIVER HEARD A POP AND A GRIND. TURNED AND WATCHED HIS VAN ROLL DOWN A HILL INT

Showing the 10 most serious of 94 complaints filed with NHTSA.

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