11/25/20Component: SUSPENSIONFire reported
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ CL500. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE SUSPENSION SYSTEM NEARLY CAUGHT FIRE. THE CONTACT STATED THAT THERE WAS A CONSIDERABLE AMOUNT OF SMOKE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
06/25/20Component: SUSPENSIONFire reported
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500 (N/A). WHILE TRAVELING AT 55 MPH, THE CONTACT HEARD A LOUD, UNUSUAL POP COMING FROM THE REAR OF THE VEHICLE. WITHIN SECONDS, THERE WAS SMOKE COMING FROM THE VEHICLE REAR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE SUSPENSION HOSE HAD FAILED. THE VEHICLE WAS TAKEN TO A SECOND MECHANIC WHERE THE SUSPENSION HOSE WAS REPLACED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 90,000.
07/08/20Component: ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ CL500. WHILE TRAVELING APPROXIMATELY 40 MPH, THE INSTRUMENT CLUSTER FAILED TO WORK AND WENT COMPLETELY BLANK SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE CONTACT REPLACED THE FUSES MULTIPLE TIMES BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.
09/23/20Component: SUSPENSION
TL* THE CONTACT OWNS A 2000 MERCEDES CL500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE DROPPED TO THE GROUND. IN ADDITION, THE CONTACT STATED THAT THE ACTIVE BODY CONTROL IS TOO LOW PLEASE STOP VEHICLE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT FLUIDS WAS LEAKING THROUGH SEALS OF THE VEHICLE. AS A RESULT, THE ABC HIGH PRESSURE HOSE AND THE HYDRAULIC PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE
07/08/20Component: ENGINE
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ CL500. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE VEHICLE OVERHEATED. THE CONTACT STOPPED AND RESTARTED THE VEHICLE HOWEVER, THE VEHICLE LATER STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE VEHICLE OVERHEATED AND THE CRANK SHAFT POSITION SENSOR WAS DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 96,000.
10/16/20Component: ELECTRICAL SYSTEM,INTERIOR LIGHTING
DT*: THE CONTACT STATED THE INSTRUMENT CLUSTER DID NOT ILLUMINATE PROPERLY ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL #06V028000 REGARDING INTERIOR LIGHTING. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART AVAILABILITY. THE CONTACT HAS BEEN WAITING OVER A MONTH FOR THE PART TO BE AVAILABLE FOR REPAIR.*AK UPDATED 10/31/2006 - THE INSTRUMENT CLUSTER BLACKED OUT PLUS THERE WERE ADDITIONAL ELECTRICAL FAULURES. THE NEW CLUSTER THAT THE DE
