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2020 Jeep Gladiator Service and Repair Manual

Regular price $49.99 USD
Covers all 2020 Gladiator trims — Mojave Crew Cab Pickup 4-Door, Launch Edition Crew Cab Pickup 4-Door, Overland Crew Cab Pickup 4-Door +5 more ·
Digital manual — nothing ships
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FactoryManual
Anonymous

Where were wiring diagrams?

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FactoryManual
Anonymous

Very difficult to navigate seems like similar information is in several random locations

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FactoryManual
Anonymous

All other content is as promised

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FactoryManual
Anonymous

Very hard to navigate. Could not even find a index

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FactoryManual
TERRY MUICH

The download I received was a complete waste of my money. Was not even close to what it was represented as. I thought I was getting a proper service repair manual. What I got was a collection of service bulletins. I sent an email to your company right after I looked through it requesting my money back. Have yet to hear a response. Terry Muich

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FactoryManual
Ricky Coley

Not a hard copy manual and the file is to big too load on my computer.

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FactoryManual
John Puzak

I'm trying to download the manual to my laptop. Can't get a table of contents on my phone. Might have a better review the

After directions from from factory manuals,
I downloaded Adobe Acrobat-working great. Great customer service!!!

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FactoryManual
Richard Musser

easy

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FactoryManual
Donald Folmar

More detailed than I thought, still trying to navigate through it, not what I thought it would be, thought it would be more like the Haynes manual.

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FactoryManual
Nathaniel Footman Jr

Delivery via wifi great.

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FactoryManual
Anonymous

Great

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FactoryManual
David Bacon

It was much larger than i expected. 5 documents at 12k pages each. Its not something ill actually be able read but its easy enough to find what you need..
The Ford F250 manual is much easier to navigate at just over 8000 pages.
If i spend the money for Adobe Acrobat Professional ill be able to break it down into manageable bits.
Both manuals area great value for the money.

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FactoryManual
Susanne Dubois

Manual ok. Very hard to find info pertaining to my vehicle

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FactoryManual
Mark Stypinski

Easy to use and great to look up tech specs.

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FactoryManual
Stuart Clancy

Easy to find the exact manual for your vehicle, great directions for the download process for the less than savvy internet users.

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FactoryManual
Daniel Arvola

The manual is awesome!

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FactoryManual
Anonymous

Pretty good manual, bookmarking could be a little better

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FactoryManual
Thomas Downs

I am unable to open the manual. I guess I didn't process something right.

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FactoryManual
Stanislav Bilev

Got the manual almost immediately.

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FactoryManual
Anonymous

I need a printed 2015 Ford Taurus 3.5 engine repair manual either Chilton or Haynes

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FactoryManual
James Foley

Excellent. Now I can actually start working on my cars again with confidence. YouTube videos really are inadequate.

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FactoryManual
Mark Schultz

Schematics were not high resolution making the markings and names difficult to read when zoomed in. Improvement is needed. Otherwise it is a good document.

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FactoryManual
Scott Martin

Vary easy

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FactoryManual
Werner A Wozniak

Very satisfied with my purchase. Has all clear details and fixes like the oem factory manual have. Thanks and God bless you.

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FactoryManual
Anonymous

.

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FactoryManual
Anonymous

Finding and ordering the manual for my vehicle was very easy

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FactoryManual
Michael Willis

I wasn’t sure why I needed this to be a PDF, but it was apparent once I got it. It includes what would be thousands of pages if it were in print. The links take you to wherever you need to go in the text.

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FactoryManual
Anonymous

I didn’t realize I would have a link in an email to click to get another email with another link to download.

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FactoryManual
David Sims

would rather have a maintenance manual. have a parts manual from parts vu company. only difference is that your parts manual has all together whereas the parts vu had to download the differsections individually.

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FactoryManual
Jack Larkin

Our original order was supposed to be for our 2014 Subaru Outback, yet the manual came up as Forester. We did have to purchase a new manual in order for them to send us the correct manual. We hope it will help us repair our Subaru.

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FactoryManual
Tim Vaclav

Quick and easy

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FactoryManual
Anonymous

Item as described quick delivery

The 2020 Jeep Gladiator factory service and repair manual is matched to this exact year and the 3.6L V6, so the specifications you pull are the ones that apply to your truck and trim.

Engines

  • 3.6L V6 — 220 cu in, DOHC

Trims

  • Altitude Crew Cab Pickup
  • Launch Edition Crew Cab Pickup
  • Mojave Crew Cab Pickup
  • North Edition Crew Cab Pickup
  • Overland Crew Cab Pickup
  • Rubicon Crew Cab Pickup
  • Sport Crew Cab Pickup
  • Sport S Crew Cab Pickup

Known issues on the 2020 Gladiator. Six recalls are on federal record for this model year: a driveshaft joint that, run without grease, can overheat and seize and fracture the driveshaft; three separate clutch recalls for overheated clutch components that raise the risk of a fire; front seat belts that may fail to lock in a crash (injury risk); and a rearview camera that holds a lingering image and can distract the driver (crash risk). Owners have filed 623 complaints and Jeep has issued 642 technical service bulletins for the year.

From the recalled driveshaft and clutch components to the seat-belt and rearview-camera systems flagged this year, the data here stays specific to the 2020 Gladiator and its 3.6L V6.

NHTSA #19V63600029/08/2019Component: POWER TRAIN:DRIVELINE:DRIVESHAFT

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.

Consequence

A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.

Remedy

FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.

NHTSA #20V58000024/09/2020Component: SEAT BELTS

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Consequence

In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Remedy

Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

NHTSA #20V19100010/09/2020Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

NHTSA #21V02800028/01/2021Component: POWER TRAIN:CLUTCH ASSEMBLY

Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence

Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy

FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

NHTSA #20V12400003/03/2020Component: POWER TRAIN:CLUTCH ASSEMBLY

Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence

The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.

NHTSA #23V11600023/02/2023Component: POWER TRAIN:CLUTCH ASSEMBLY

Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence

Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy

Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

NHTSA #24V65200005/09/2024Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Consequence

An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Remedy

Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

TSB #11036281

D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles

TSB #11036282

ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles

TSB #11036183

EMISSION RECALL NORTH AMERICA Check Engine/Malfunction Indicator Lamp 16C The instrument panel cluster on about 32,587 of the above vehicles may have an inoperable check engine/malfunction indicator lamp (CEL/MIL). (JT) vehicles: CEL/MIL an

TSB #11036150

Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: **A blank electronic vehicle information center (EVIC) in the IPC. No information is displayed for the fuel level, temperature gaug

TSB #11035997

D-26-17 (XZ1) Instrument Panel Cluster (IPC) - Select 2018 - 2020 Jeep Wrangler (JL) and 2020 Jeep Gladiator (JT)

TSB #11035998

ID-26-37 (XZ1) Instrument Panel Cluster (IPC) - Select 2018 - 2020 Jeep Wrangler (JL) and 2020 Jeep Gladiator (JT)

TSB #11035973

Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: A blank IPC display. No information is displayed for the speedometer, fuel level, temperature gauge, odometer, outside temperature

TSB #11035078

CORE HEATER

Showing the 8 most recent of 680 technical service bulletins on file with NHTSA.

11/20/2023Component: POWER TRAINCrash reportedFire reported

I was driving on the highway going 80mph in 6th gear and my wife smelled something then the gears started grinding I put it in neutral as I was slowing down I was trying to get to the exit which was about 1/4 mile away so I put the truck in 4th and thats when the transmission exploded sending fire and transmission parts on the highway. I saw flames come out from under the vehicle and from the engine compartment, I told my wife to get out and we got everything that we could grab and within 5 mi

03/04/2020Component: EXTERIOR LIGHTING,SERVICE BRAKESCrash reported2 injured

I PURCHASED THE JEEP ON 12/30/2019. IT HAD 1,200 MILES WHEN THE INCIDENT OCCURRED. THE VEHICLE WAS IN MOTION WHEN 4WD AND ABS WARNING LIGHT CAME ON TO INDICATE FAILURE. I HIT THE BRAKES AND NOTHING HAPPENED. THE VEHICLE DID NOT STOP AND CAUSED AN ACCIDENT WHEN I COULD NOT STOP AT A RED LIGHT.*DT CONSUMER IS CURRENTLY WAITING ON DIAGNOSIS AND NO REPAIRS HAVE BEEN MADE. DURING THE ACCIDENT CONSUMER HAD NECK, BACK, AND SHOULDER INJURIES. POLICE REPORT HAS BEEN FILED CASE [XXX]. ('PARTS OF TH

08/06/2022Component: POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKESCrash reported1 injured

My truck malfunctioned at an automatic car wash. It has approximately 54k miles. I had no warning lights or system alerts on vehicle or Uconnect app. I stopped in the parking lot & put the Gladiator in Park, I left the ignition on. I got off truck & got a towel to clean interior.There are several spaces to vacuum. I put the vehicle in DRIVE to move forward & out of the way of a patron that was going to reverse out. In DRIVE, I pushed the gas pedal in a slight & normal way. The truck REVERSED i

06/15/2026Component: SEAT BELTSCrash reported1 injured

I was rear ended while stopped and the seat belts didnt lock causing injury to my face from hitting the steering wheel.

10/28/2020Component: SERVICE BRAKESCrash reported

FIRST INCIDENT WAS APPROACHING A TURN OFF INTO A SHOPPING AREA, A CAR WAS STOPPED THERE WAITING FOR TRAFFIC AS I APPROACHED I APPLIED THE BRAKES AND THE BRAKE PEDAL WENT TO WAY DOWN, I DIDN'T HAVE TIME TO RECYCLE BRAKE PEDAL AS IT WENT SO FAR DOWN I WAS HITTING GAS PEDAL, THUS CAUSING ME TO COLLIDE. SECOND INCIDENT OCCURRED WHILE DRIVING TO TOWN AND A STRONG BRAKE BURNT SMELL WAS OCCURRING, WHEN I ATTEMPTED TO STOP AGAIN BRAKE PEDAL WENT WAY DOWN AGAIN WHICH THIS TIME I HAD TIME TO REGAIN CONTRO

10/15/2025Component: STEERING,SERVICE BRAKES,ENGINECrash reported

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at approximately 40 MPH, the vehicle had suddenly started to vibrate and shake. The contact stated that the vehicle was maintaining its lane but was lurching from left to right. No warnings illuminated. The contact stated that she pulled off to the side of the road; however, when she turned the vehicle on, it would start shaking again. The contact stated that she would keep driving while the vehicle was shaking, and th

06/03/2022Component: SERVICE BRAKESCrash reported

A braking sensor failed on the Gladiator causing the ABS, 4WD, and cruise warning lights to become illuminated. The brakes then did not work properly causing an accident. The EDR report shows the ABS system was turned off as a result of the sensor. The attached documentation shows an expert reviewed the information and came to the conclusion the failed sensor caused the ABS to be off which in turn caused the brakes to lock. The brakes locking caused a skid which caused the accident. Also to

05/07/2020Component: UNKNOWN OR OTHERCrash reported

THE CAR GOES INTO COMPLETE HALT UNDER BRIDGE WITH LOTS OF VIBRATION. IT REACTS BY PRESSING THE BRAKES. IT HAS CAUSED ME TO CRASH. *TR

04/25/2023Component: SERVICE BRAKESCrash reported

I was driving at about 5 MPH and about to go onto the Freeway on ramp in Riverside, California, when the sensor in my car went off and locked the brakes, causing the person behind me to rear-end me. This is not the first time this has happened with this vehicle. Luckily, I was not injured, however, this could have been a serious injury if I was traveling at a higher speed or under many other circumstances.

04/17/2021Component: AIR BAGSCrash reported

I HIT A GUARDRAIL AT 70 MPH ON AN INTERSTATE WITH THE FRONT RIGHT BUMPER AND ROLLED THE VEHICLE WITHOUT ANY AIRBAGS DEPLOYING.

01/29/2023Component: STEERINGCrash reported

Steering is very loose, wanders all over the road and is especially noticeable at higher speeds. It’s very exhausting constantly correcting the steering to keep straight on the road. There is a lot of play in the steering box. I’ve taken my jeep to be fixed by the dealership more times than I can count. I’ve had the steering box replaced 3 times with no improvement. This has been a day 1 issue that hasn’t been fixed. It’s especially dangerous in the snow, I had a perfect driving record till I we

05/22/2022Component: POWER TRAIN,ELECTRICAL SYSTEMFire reported1 injured

Electrical system malfunction. Gladiator is burned down completely. Copart now has it under my insurance companies instruction. Large electrical fire. I took my vehicle into the dealer because the start stop feature stopped working. I received a call at the end of the day and was notified that both my batteries where bad. They replaced both under warranty and kept it over night for testing. Received a call the fallowing late morning informing my that my vehicle was repaired and was ready to b

11/07/2020Component: POWER TRAIN,STRUCTURE,ENGINEFire reported

I ENTERED THE HIGHWAY AND MY POWER STEERING LIGHT CAME ON. I THEN LOST POWER STEERING. IMMEDIATELY GOT OFF AT THE NEXT EXIT AND PULLED INTO THE GAS STATION. AS I EXITED MY VEHICLE I OBSERVED SMOKE COMING FROM THE HOOD VENTS. THE ENGINE BAY THEN BECAME FULLY ENGULFED IN FLAMES AND THE FIRE DEPARTMENT RESPONDED TO EXTINGUISH THE FIRE. VEHICLE IS TOTAL LOSS.

09/27/2019Component: POWER TRAINFire reported

DRIVING ON INTERSTATE 70 WITH APPROX SPEED OF 65. CAUGHT ON FIRE. FLAMES AND LOTS OF SMOKE COMING FROM UNDER JEEP. SMOKE ENTERED CAB. WHAT I THINK IS TRANSMISSION FLUID LEFT TRAIL ON INTERSTATE. I HAVE PHOTO.*DT*JB*DT *JS

08/18/2020Component: FUEL/PROPULSION SYSTEMFire reported

TL* THE CONTACT OWNED A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, FLAMES WERE COMING FROM THE BED OF VEHICLE TOWARDS TO THE CAB. THE CONTACT WAS ABLE TO PULL OVER THE VEHICLE AND JUMP OUT. THE CONTACT STATED THE FIRE WAS EXTINGUISH BY THE FIRE DEPARTMENT. A FIRE DEPARTMENT REPORT WAS FILED WHICH STATED THE FIRE STARTED UNDERNEATH THE BED OF VEHICLE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT STATED LOCAL DEALER AND MANUFACTURER WAS CONTACTED AND

Showing the 15 most serious of 480 complaints filed with NHTSA.

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