NHTSA #19V48900025/06/2019Component: STEERING
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly
Consequence
An unexpected loss of power steering assist can increase the risk of crash.
Remedy
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The re
NHTSA #19V54500024/07/2019Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features
Consequence
The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a
Remedy
DVUSA will notify owners, and dealers will replace the information package including the printed ver
NHTSA #19V22200020/03/2019Component: UNKNOWN OR OTHER
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety
Consequence
Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy
DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. T
NHTSA #19V66600018/09/2019Component: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly moun
Consequence
The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from t
Remedy
DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge
NHTSA #20V34000009/06/2020Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bea
Consequence
Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Exc
Remedy
DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free o
NHTSA #19V71500008/10/2019Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its o
Consequence
If conductive material, such as metal, unintentionally drops into the opening and contacts the termi
Remedy
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment
NHTSA #22V13400008/03/2022Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel
Consequence
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as
NHTSA #22V06600008/02/2022Component: SERVICE BRAKES, HYDRAULIC:FLUID
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Consequence
A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. O
NHTSA #21V05500005/02/2021Component: ELECTRICAL SYSTEM:SOFTWARE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicat
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong locatio
Remedy
DVUSA will notify owners, and dealers will update the software communication module for the automati
NHTSA #19V69300002/10/2019Component: UNKNOWN OR OTHER
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt
Consequence
Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive in