Does the 2020 Dodge Journey have any recalls?

The 2020 Dodge Journey has 1 recall on file with NHTSA, including issues with back over prevention: sensing system: camera.

How many complaints have been filed for the 2020 Dodge Journey?

85 consumer complaints have been filed with NHTSA for the 2020 Dodge Journey.

Are there technical service bulletins (TSBs) for the 2020 Dodge Journey?

There are 116 technical service bulletins (TSBs) on file with NHTSA for the 2020 Dodge Journey.

2020 Dodge Journey Service and Repair Manual

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Factory-Grade Data

2020 Dodge Journey service and repair manual — a detailed, factory-style reference for maintenance, diagnostics, and repair. Use it to confirm correct procedures, specifications, and system coverage before you start work.

Designed for technicians and DIY owners, this manual helps you troubleshoot accurately, follow step-by-step repair procedures, and reference wiring diagrams and system sections quickly while you work.

What’s included

Step-by-step repair procedures and service information
Specifications and reference data (where provided)
Wiring diagrams and electrical sections
Powertrain, brakes, steering, suspension, HVAC and more

Trims covered

SE Blacktop Sport Utility 4-Door
Canada Value Package Sport Utility 4-Door
Crossroad Sport Utility 4-Door
SE Value Sport Utility 4-Door
Sport Sport Utility 4-Door
Sport Plus Sport Utility 4-Door

Engines covered

2.4L 2360CC 144Cu. In. l4 GAS DOHC Naturally Aspirated

Index / Table of contents

Body
Brakes
Chassis Electrical
Driveline
Engine Cooling
Engine Electrical
Engine Mechanical
Engine Performance & Emission Controls
Fuel System
General Information & Identification
Heating, Ventilation, & Air Conditioning
Hybrid & Electric Vehicle Systems
Steering
Suspension
Transmission, Clutch, & Transfer Case
Wiring Diagrams

Payment & Security

Payment methods

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Vehicle Safety Data

2020 Dodge Journey Recalls & Complaints

NHTSA #25V55200026/08/2025Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display prop

Consequence

A rearview image that does not display properly reduces the driver's view behind the vehicle, increa

Remedy

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying ow

TSB #11026577

CAMERA REAR VIEW

TSB #11022027

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

TSB #11021585

LAMP - DOME

TSB #11019776

LAMP - DOME

TSB #11018447

"Washer Light On And Will Not Turn Off After Adding Washer Solvent."

TSB #11017451

LAMP - DOME

TSB #11017445

ACTUATOR - A/C AND HEATER

TSB #11017435

ACTUATOR - A/C AND HEATER

Showing the 8 most recent of 116 technical service bulletins on file with NHTSA.

20210212Component: AIR BAGSCrash reported1 injured

AS I WAS DRIVING DOWN THE ROAD APPROACHING STANDSTILL TRAFFIC, I ATTEMPTED TO STEP ON THE BREAK TO SLOW DOWN TO COME TO A STOP. AS I PUSHED ON THE BRAKES I GOT ABOUT HALFWAY DOWN AND I NOTICED MORE PL

20210212Component: SERVICE BRAKESCrash reported1 injured

20260123Component: ELECTRICAL SYSTEMFire reported

The contact stated that their father owned a 2020 Dodge Journey. The contact stated that while driving at 10 MPH, the vehicle began making an abnormal noise. The Electronic Throttle Control (ETC) syst

20260521Component: BACK OVER PREVENTION

The contact owns a 2020 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part for the repair was unavailable. The contact state

20260520Component: BACK OVER PREVENTION

The contact owns a 2020 Dodge Journey. The contact stated that while in reverse(R), the rearview camera would display an upside image. The contact stated that she had purchased a replacement camera an

Showing the 5 most serious of 85 complaints filed with NHTSA.

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