2020 Kia Soul Service and Repair Manual
This factory service and repair manual is keyed to the 2020 Kia Soul specifically — the exact year, engine and trim you drive — which means every specification and sequence inside is the one Kia published for this car rather than a near match borrowed from a neighboring model year.
Engines covered
- 2.0L inline-four (122 cu in) — DOHC, naturally aspirated, gasoline
- 1.6L inline-four (97 cu in) — DOHC, turbocharged, gasoline
- 1.6L inline-four (97 cu in) — DOHC, naturally aspirated, gasoline
Body styles covered
- 4-door hatchback
Trims covered
- EX
- EX Pack
- EX Premium
- EX+
- GT-Line
- GT-Line Limited
- GT-Line Premium
- GT-Line Turbo
- LX
- S
- X-Line
Known issues on the 2020 Soul. One recall is on federal record for this model year: on Souls equipped with the 2.0L Nu MPI engine, the piston oil rings may not have been properly heat-treated, and a damaged engine may stall, increasing the risk of a crash. Owners have logged 471 complaints for the year and Kia has issued 119 technical service bulletins.
From tracing a stall on the 2.0L to servicing the turbocharged 1.6L, it holds you to Kia's own procedure and the correct specification for your 2020 Soul.
Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are ind
TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the drivers door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. On affected vehicles, the stored k
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indi
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC199 FL301) - This document is the owner renotification advising that Kia is conducting Voluntary Service Campaign to update the software programming on the Transmission Control M
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are ind
CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc-reinforced ignition cylinder pro
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been m
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-202
Showing the 8 most recent of 138 technical service bulletins on file with NHTSA.
I WAS IN A FRONT END COLLISION WITH ANOTHER VEHICLE AND THE AIRBAGS DID NOT DEPLOY. I IMPACTED THE SECOND VEHICLE IN THEIR SIDE PASSENGER DOOR AT ABOUT 45-50 MPH. THIS HAPPENED ON US HWY 27 N IN CLERMONT, FLORIDA. BOTH MY HUSBAND AND MYSELF WERE TRANSPORTED TO THE ER. I WAS DRIVING A 2020 KIA SOUL.
TL* THE CONTACT OWNS A 2020 KIA SOUL. THE CONTACT STATED THAT AFTER STOPPING, THE VEHICLE SHIFTER WAS SWITCHED FROM REVERSE TO THE PARK POSITION. WHILE THE DRIVER WAS EXITING, THE VEHICLE ERRONEOUSLY DROVE FORWARD AND CRASHED INTO THE CARPORT POLL. DURING THE INCIDENT THE CONTACT WAS INJURED WHILE ATTEMPTING TO REENTER THE VEHICLE AND SUSTAINED BRUISING TO THE BODY AND A RIGHT ARM INJURY WHICH REQUIRED MEDICAL ATTENTION. A POLICE WAS REPORT WAS TAKEN AT THE SCENE. THE LOCAL DEALER KIA OF SANDUSK
The contact owns a 2020 Kia Soul. The contact stated that while driving at a very low speed, the vehicle's speed increased independently. No warning lights were illuminated. The contact stated that the failure occurred while the vehicle was being parked. The contact noticed an unusual sound, and the engine revved up. The contact stated that the vehicle was uncontrollable. The vehicle went across the street into the neighbor's yard. The vehicle crashed into the neighbor's rose bush and up onto th
Car subject to theft SEE NHSTA press release Feb. 14, 2003 The press release announced a fix had already been achieved (EMPHASIS ADDED): Hyundai and Kia HAVE developed theft deterrent software for millions of their vehicles that lack an immobilizer and will provide it FREE of charge to vehicle owners Unless your PIO totally muffed, this has been an EXTREMELY SLOW ROLLOUT. Two local dealers deny having any information about by vehicle from Kia. The Kia consumer line is jammed and I have not rece
When taken for oil changes, no oil is left on stick and motor will lock and cut off. I have to restart the car to get it to turn on.
Car hit guardrail at highway speed. There is significant damage to the front end. The drivers and passengers airbags failed to deploy. The driver side air bag did deploy.
WHILE PULLING INTO DRIVEWAY AND COMING TO A STOP AND THE ENGINE TURNED OFF . I LET MY FOOT OFF THE BRAKE AND THE CAR TOOK OFF LIKE A ROCKET AND HIT A PARKED CAR IN OUR DRIVEWAY . IT PUSHED THE PARKED VEHICLE FORWARD ABOUT 2 FEET UNTIL THE CAR STOPPED . THIS IS A DIRT DRIVEWAY. I GUESS WHAT HAPPENED IS THIS CARS START AND STOP FEATURE WHICH TURNS THE MOTOR OFF WHEN YOU COME TO A STOP AND STARTS BACK UP WHEN YOU LET YOUR FOOT OFF THE BRAKE . SOME KIA FEATURE THAT WENT HAYWIRE AND CAUSED THE ACCIDE
The contact owns a 2020 Kia Soul. The contact stated that while her son was driving at approximately 35 MPH and going up a slight hill, the vehicle stalled. The contact's son said multiple unknown warnings illuminated. The son depressed the brake pedal and felt that it was very hard to depress. The son was able to restart the vehicle and continued on to his destination. The contact stated that the engine stalling failure had occurred once, however the failure of the brakes had occurred several t
GAS PEDAL GOT STUCK WE RAN THROUGH THE END OF THE HOUSE. THIS HAPPEN WHILE TURNING IN OUR DRIVEWAY
Unresolved Recall. The vehicle was under recall in 2019 and should not have been sold by JTs Kia in Columbia, SC. The piston oil rings were affected in the 2019 recall and also caused an issue for the 2020 Kia Souls. The car was sold under recall. Once the revised recall came out in 2021 JTs Kia did not properly resolved the issue and later the car engine overheated and caught fire. JTs Kia Never took responsibility and told the South Carolina Department of Consumer Affairs that the Kia Corpor
On August 15, 2023 my 2020 Kia Soul's engine over heated causing a fire under the hood. There after the car smoked and would not turn back on or turn over.
My husband was driving down the street in our 2020 Kia soul when under the hood of the car started to smoke profusely and a fire broke out under the hood of the car the engine was affected the car no longer turns on or turns over there was a recall for the engine overheating however we took it into a Kia location and June and they said nothing was wrong we took it in in May for recalls they said nothing was wrong they deleted all of the codes in the vehicle and one month later this happened in t
I was driving to work. 12 miles my oil leaked. A state trooper turned around when seeing flames and called the fire department and tow truck. I lost control of the car, nothing was working. I was only ever given one recall notice which I fixed 2 months after buying the car. The car also has issues with security. Only certain insurance companies will cover the car and their prices are higher. We took car to dealership . three months later I contact attorney general. The GM this started attacking
TL* THE CONTACT OWNED A 2020 KIA SOUL. WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED AS THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, THE ENGINE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN IMPOUND YARD. THE VEHICLE WAS TOTALED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED 10 DAYS AFTER THE VEHICLE WAS PUR
TL* THE CONTACT OWNED A 2020 KIA SOUL. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER (LIFETIME KIA 4170 US-64, MURPHY, NC 28906;(828) 835-9200) WHO DIAGNOSED THAT THE CRANKSHAFT HAD FAILED HOWEVER NO REPAIR WAS COMPLETED. THE CONTACT STATED THAT SHORTLY AFTER THAT WHILE THEIR SON WAS DRIVING APPROXIMATELY 35 MPH, WHEN THEY HEARD A POP NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE THEN LOSS ALL POWER AND A NEARBY DRIVER I
Showing the 15 most serious of 372 complaints filed with NHTSA.
