2020 Audi Q5 PHEV Service and Repair Manual

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Covers all 2020 Q5 PHEV trims — Premium Sport Utility 4-Door, Technik Sport Utility 4-Door, Premium Plus Sport Utility 4-Door +2 more ·
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2020 Audi Q5 PHEV service and repair manual a detailed, factory-style reference for maintenance, diagnostics, and repair. Use it to confirm correct procedures, specifications, and system coverage before you start work.

Designed for technicians and DIY owners, this manual helps you troubleshoot accurately, follow step-by-step repair procedures, and reference wiring diagrams and system sections quickly while you work.

What's included

  • Step-by-step repair procedures and service information
  • Specifications and reference data (where provided)
  • Wiring diagrams and electrical sections
  • Powertrain, brakes, steering, suspension, HVAC and more

Trims covered

  • Premium Sport Utility 4-Door
  • Technik Sport Utility 4-Door
  • Premium Plus Sport Utility 4-Door
  • Prestige Sport Utility 4-Door
  • Progressiv Sport Utility 4-Door

Engines covered

  • 2.0L 1984CC 121Cu. In. l4 PLUG-IN HYBRID EV-GAS (PHEV) DOHC Turbocharged

Index / Table of contents

  • Body
  • Brakes
  • Chassis Electrical
  • Driveline
  • Engine Cooling
  • Engine Electrical
  • Engine Mechanical
  • Engine Performance & Emission Controls
  • Fuel System
  • General Information & Identification
  • Heating, Ventilation, & Air Conditioning
  • Hybrid & Electric Vehicle Systems
  • Steering
  • Suspension
  • Transmission, Clutch, & Transfer Case
  • Wiring Diagrams
NHTSA #20V50500026/08/2020Component: SEATS

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of th

Consequence

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount

Remedy

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace

NHTSA #21V29500026/04/2021Component: SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sed

Consequence

A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a

Remedy

Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner n

NHTSA #22V03400026/01/2022Component: TIRES

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A

Consequence

Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy

Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely o

NHTSA #19V73700016/10/2019Component: STRUCTURE:BODY

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.

Consequence

The detached trim may become a road hazard, increasing the risk of crash.

Remedy

Audi will notify owners, and dealers will replace the four clips securing the forward part of the re

NHTSA #23V84200013/12/2023Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback

Consequence

An overheated outlet or charging cable can increase the risk of a fire.

Remedy

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V ho

NHTSA #21V94700008/12/2021Component: ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insuffic

Consequence

A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Remedy

Dealers will install a protective cover on the gateway control module and seal an underbody seam as

TSB #10252101

This bulletin provides information when timer charging does not work.

TSB #10250346

Dealer Communication: EXTENSION: EV Charging Customer Support Offer & FAQs - UPDATED

TSB #10250816

This bulletin provides information for when there is an external sound warning message in the instrument cluster.

TSB #10243975

This bulletin provides information for when there is a Gearbox malfunction message and DTC P288200 is stored.

TSB #10242971

This bulletin provides information for when the battery serial number is missing or damaged.

TSB #10242963

This bulletin provides information for when there is excessive clutch slippage in PHEV; DTC P288200.

TSB #10242962

This bulletin provides information for when the charge connection lock mechanism malfunctions and the connector does not lock or unlock and then is unable to charge.

TSB #10242959

This bulletin provides information when there is shuddering when the charge level is low.

Showing the 8 most recent of 996 technical service bulletins on file with NHTSA.

20240522Component: UNKNOWN OR OTHERCrash reported1 injured

Subject: Formal Complaint Regarding Vehicle Safety Issue with 2020 Audi Q5 Dear National Highway Traffic Safety Administration, I am writing to formally file a complaint regarding a critical safety

20240522Component: VEHICLE SPEED CONTROLCrash reported1 injured

Subject: Formal Complaint Regarding Vehicle Safety Issue with 2020 Audi Q5 Dear National Highway Traffic Safety Administration, I am writing to formally file a complaint regarding a critical safety

20230109Component: FORWARD COLLISION AVOIDANCE: WARNINGSCrash reported1 injured

Incident occurred as I was waiting third in line to add fuel to my Audi. Usually when I am in a long wait I put my vehicle in neutral and to move forward then I have to put my foot on brake to change

20230109Component: VEHICLE SPEED CONTROLCrash reported1 injured

Incident occurred as I was waiting third in line to add fuel to my Audi. Usually when I am in a long wait I put my vehicle in neutral and to move forward then I have to put my foot on brake to change

20251209Component: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKINGCrash reported

Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very di

Showing the 5 most serious of 33 complaints filed with NHTSA.

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