2019 Mercedes-Benz Sprinter 4500 Service and Repair Manual

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2019 Mercedes-Benz Sprinter 4500 service and repair manual — a detailed, factory-style reference for maintenance, diagnostics, and repair. Use it to confirm correct procedures, specifications, and system coverage before you start work.

Designed for technicians and DIY owners, this manual helps you troubleshoot accurately, follow step-by-step repair procedures, and reference wiring diagrams and system sections quickly while you work.

What’s included

  • Step-by-step repair procedures and service information
  • Specifications and reference data (where provided)
  • Wiring diagrams and electrical sections
  • Powertrain, brakes, steering, suspension, HVAC and more

Trims covered

  • Base Standard Cargo Van
  • Base Cab & Chassis
  • Base Extended Passenger Van
  • Base Extended Cargo Van
  • Base Standard Passenger Van

Engines covered

  • 3.0L 2987CC V6 DIESEL DOHC Turbocharged

Index / Table of contents

  • Body
  • Brakes
  • Chassis Electrical
  • Driveline
  • Engine Cooling
  • Engine Electrical
  • Engine Mechanical
  • Engine Performance & Emission Controls
  • Fuel System
  • General Information & Identification
  • Heating, Ventilation, & Air Conditioning
  • Hybrid & Electric Vehicle Systems
  • Steering
  • Suspension
  • Transmission, Clutch, & Transfer Case
  • Wiring Diagrams
NHTSA #20V59500029/09/2020Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.

Consequence

A fuel leak can increase the risk of a fire.

Remedy

DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or repl

NHTSA #20V66300028/10/2020Component: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection p

Consequence

The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may i

Remedy

DVUSA will notify owners, and dealers will check the return line connections of the power steering s

NHTSA #22V28100027/04/2022Component: BACK OVER PREVENTION:DISPLAY FUNCTION

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error.

Consequence

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were m

NHTSA #20V18000026/03/2020Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automati

Consequence

If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correc

NHTSA #20V18100025/03/2020Component: SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake

Consequence

Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a cra

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replac

NHTSA #20V10900025/02/2020Component: STEERING

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have

Consequence

If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a

Remedy

DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle interme

NHTSA #20V11000025/02/2020Component: STEERING:COLUMN

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering

Consequence

If small vehicle components, such as nuts and screws, enter the steering column area, the steering o

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steeri

NHTSA #23V20400024/03/2023Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the v

Consequence

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warn

Remedy

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner

NHTSA #23V87500021/12/2023Component: STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing

Consequence

Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fai

Remedy

Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification

NHTSA #23V87600021/12/2023Component: STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach

Consequence

A detached partition wall can increase the risk of injury.

Remedy

Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification

NHTSA #19V90800019/12/2019Component: EQUIPMENT

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly r

Consequence

If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free

NHTSA #19V66500018/09/2019Component: LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a r

Consequence

A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary,

TSB #11030629

The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating

TSB #11029272

Vehicles with SCR Generation 4: SCR/AdBlue warning message cannot be reset with fault code P13DF00 or P300685 Complaint Vehicles with SCR Generation 4: SCR/AdBlue warning message cannot be reset. Information: All fault codes in the AdBlue (

TSB #11028119

Complaint Vehicles with SCR Generation 4: SCR/AdBlue warning message cannot be reset. Information: All fault codes in the AdBlue (SCR) control unit have been processed and corrected; however, fault codes P13DF00 and P300685 remain active an

TSB #11028113

EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI contr

TSB #11026891

Clunking noise on load change or gear engagement Complaint Clunking noise can be heard on some load changes or when changing from N->R or N->D Cause Movement of transfer case splines Remedy Apply bearing retainer (green) Loctite to both out

TSB #11024928

The software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for the communication module is planned for the affected vehicles.

TSB #11023983

Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be displayed: Engine oil level cu

TSB #11023982

Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmis

Showing the 8 most recent of 141 technical service bulletins on file with NHTSA.

20210325Component: POWER TRAINCrash reported

ROLLAWAY FROM PARK. VEHICLE ROLLED FORWARD AND COLLISION AT RIGHT FRONT.

20250519Component: STRUCTURE:BODYFire reported

I was driving and the vehicle began to smoke through the air conditioning vent and within 30 seconds flames of fire entered the vehicle and the vehicle was completely burned. I never received any re

20250519Component: UNKNOWN OR OTHERFire reported

I was driving and the vehicle began to smoke through the air conditioning vent and within 30 seconds flames of fire entered the vehicle and the vehicle was completely burned. I never received any re

20250104Component: POWER TRAIN

At high altitudes (it's happened over 5000ft and not under that) while in 4x4 mode, the car occasionally just simply does not respond to throttle input while in drive. This is usually from a start wh

20241110Component: ELECTRICAL SYSTEM

The active distance assist inoperative appears when using the cruise control. This comes on when no traffic in front of the vehicle for 1 hour or less. Also Active Brake Assist functions limited - se

Showing the 5 most serious of 17 complaints filed with NHTSA.

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