This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all ma
2011 Mazda 2 Service and Repair Manual
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2011 Mazda 2 service and repair manual — a detailed, factory-style reference for maintenance, diagnostics, and repair. Use it to confirm correct procedures, specifications, and system coverage before you start work.
Designed for technicians and DIY owners, this manual helps you diagnose issues correctly, follow proven repair steps, and use wiring diagrams and system sections to track faults faster.
What’s included
- Step-by-step repair procedures and service information
- Specifications and reference data (where provided)
- Electrical diagnostics with wiring diagrams
- Coverage across major systems: engine, transmission/driveline, brakes, steering, suspension, HVAC, and more
Trims covered
- Touring Hatchback 4-Door
- Sport Hatchback 4-Door
- Yozora Hatchback 4-Door
- GX Hatchback 4-Door
- GS Hatchback 4-Door
Engines covered
- 1.5L 1498CC 91Cu. In. l4 GAS DOHC Naturally Aspirated
Index / Table of contents
- Body
- Brakes
- Chassis Electrical
- Driveline
- Engine Cooling
- Engine Electrical
- Engine Mechanical
- Engine Performance & Emission Controls
- Fuel System
- General Information & Identification
- Heating, Ventilation, & Air Conditioning
- Hybrid & Electric Vehicle Systems
- Steering
- Suspension
- Transmission, Clutch, & Transfer Case
- Wiring Diagrams
No active recalls
The 2011 Mazda 2 has no recalls on file with NHTSA.
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the co
Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter,
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
Showing the 8 most recent of 151 technical service bulletins on file with NHTSA.
The contact owns a 2011 Mazda Mazda2. The contact stated while driving at 70 mph, the glass sunroof spontaneously exploded and shattered causing the glass to enter the vehicle. The contact stated that no object hit or caused the sunroof to shatter. The contact pulled the vehicle over to the side of the road to clean up the class that was in the vehicle and then continued driving to the residence. The vehicle was diagnosed but not repaired. The manufacturer was not made aware of the failure. The failure mileage 150,000. Consumer stated sunroof was an aftermarket installation.
WE HAD OUR RACK AND PINION STEERING REPLACED AT THE MAZDA DEALER ON NOVEMBER 20, 2018 DUE TO CLONKING IN THE STEERING RACK. MY SON IS REPORTING THAT THE CLONKING AND STEERING IS MUCH WORSE WHEN SITTING STILL AND TURNING THE STEERING WHEEL AND WHEN MAKING RIGHT AND LEFT HAND TURNS WHILE DRIVING. HE ALSO SAID THAT THE CAR DOESN'T WANT TO STEER STRAIGHT ON THE FREEWAY. I REPLACED THE FRONT PADS AND ROTORS AND FRONT STRUTS IN 2018 AS WELL. I INSPECTED THE STRUTS AND BRAKES AND SUSPENSION TODAY AND FOUND THEM TO BE IN EXCELLENT CONDITION. I FIND THAT THE RACK AND PINION IS DEFECTIVE.
THE DRIVER SEAT SHIFTS FROM THE BASE, ON OCCASION IT HAS SLID FORWARD. THE CAR WAS IN MOTION WHEN THIS TOOK PLACE BUT I WAS ABLE TO PUSH BACK AND IT WENT BACK INTO PLACE. THERE COULD BE BOLTS THAT HAVE BEEN LOOSENED.
I WAS NOTIFIED OF A RECALL. I ATTEMPTED TO GET THE REPAIR DONE AT MY LOCAL MAZDA DEALER. SCHEDULING THE APPOINTMENT WAS CHALLENGING, WHEN I ARRIVED, INTERACTIONS WERE STRESSFUL. I DROPPED MY CAR OFF, WITHIN 45 MIN, I WAS CALLED STATING THAT THEY DID NOT HAVE THE PART NEEDED TO FIX THE RECALL, BUT THAT THEY WOULD CALL ME WHEN THEY DID. THEY SENT A FOLLOW-UP EMAIL ASKING ABOUT THE VISIT AND I WAS VERY CANDID & HONEST IN THE REPLY. THE APPOINTMENT WAS 6-8-19. I HAVE YET TO RECEIVE A CALL THAT THE PART HAS ARRIVED.
TL* THE CONTACT OWNS A 2011 MAZDA 2. WHILE MAKING A U-TURN, THE FRONT DRIVER'S SEAT DISCONNECTED AND CAUSED THE DRIVER TO FALL TOWARDS THE FRONT PASSENGER SEAT. THE DRIVER WAS NOT INJURED AND THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,916.
STEERING "CLUNKS" WHEN TURNING LEFT OR RIGHT, AND METALLIC "CLANKS" ARE HEARD ON DRIVER'S SIDE UNDER DASH WHEN GOING OVER BUMPS. TOOK CAR TO LOCAL MAZDA DEALERSHIP, WHO DIAGNOSED "BAD STEERING GEAR" AND STATED "THIS CAR IS UNSAFE TO DRIVE." REPAIR BILL IS $1,200. LOOKING ONLINE, MULTIPLE MAZDA2 OWNERS HAVE REPORTED THE SAME PROBLEM. DEALER IS CURRENTLY REPAIRING VEHICLE.
THE SYMBOL FRONT PASSENGER AIRBAG IS OFF AND BELT LIGHT KEEPS BLINKING ON THE DASHBOARD SINCE DEC 2017. I BOUGHT THIS FOR THE MAZDA DEALER AND THEY TOLD ME TO PAY FOR THE REPAIRS, I DON'T HAVE MONEY FOR THE REPAIR BECAUSE I DON'T HAVE WORK. PLEASE HELP ME WITH THE REPAIR, WE HARDLY USE AND PARK ONLY IN THE GARAGE.THANK YOU VERY MUCH.
BACK IN APRIL I WAS SENT A NOTIFICATION THAT THERE WAS A RECALL ON THE SEAT HEIGHT ADJUSTMENT AND THE PARTS WILL BE AVAILABLE IN JUNE. I DIDN'T GET A LETTER UNTIL THE FIRST WEEKEND OF OCTOBER AND SCHEDULED AN APPOINTMENT AS SOON AS I COULD WHICH WAS A WEEK LATER ON OCTOBER 9TH. WHEN I GOT THERE I WAS TOLD THE WAIT WILL BE AT LEAST 1 1/2 HRS MAYBE MORE. I WISH I WAS TOLD THAT NOT 1 HR MAYBE MORE AS STATED IN THE LETTER. AFTER AN 1 HR OF WAITING WAS TOLD THEY COULDN'T DO IT BECAUSE THEY DID NOT GET ALL THE PARTS IN YET AND THAT IT SHOULD BE IN THE NEXT DAY. REALLY? I HAD SET UP AN APPOINTMENT A
Showing the 8 most serious of 16 complaints filed with NHTSA.
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